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09-28-2017, 07:34 PM
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#1
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Junior Member
Join Date: Sep 2017
Location: Castaic
Posts: 5
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Tongue jack and side out problem
Hello, I have a 2017 keystone bullet travel trailer. My electric tongue jack along with the slideout will only work when plugged into my vehicle. I've confirmed my battery is good and even tested with a new battery. Everything else works in the trailer off battery power, (lights, awning, water pump). I've followed the wiring from the battery along the frame to the point where it goes under the weather guard/barrier under the trailer and confirmed power. Not sure what else to do. Any ideas? Thank you
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09-28-2017, 07:49 PM
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#2
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,981
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You've got two of these circuit breakers mounted somewhere around the battery or in the front compartment. One of them goes to the battery cutoff switch/converter system (you may not have a cutoff switch, so it goes directly to the converter) and the other one provides power to the tongue jack and the slide.
My guess is that you've got a bad 12 volt circuit breaker.
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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09-28-2017, 08:22 PM
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#3
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Junior Member
Join Date: Sep 2017
Location: Castaic
Posts: 5
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Thank you for your quick response. Those circuit breakers are located close to my battery along the frame. Mine do not have the black button on them. I've also confirmed there is power to both. Am I missing something? Thank you
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09-28-2017, 08:57 PM
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#4
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Site Team
Join Date: Feb 2014
Location: W. Texas
Posts: 17,672
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Quote:
Originally Posted by robert33
Thank you for your quick response. Those circuit breakers are located close to my battery along the frame. Mine do not have the black button on them. I've also confirmed there is power to both. Am I missing something? Thank you
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Just want to confirm you have power to both coming in ....and out? Just want to be sure.
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09-28-2017, 09:49 PM
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#5
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Junior Member
Join Date: Sep 2017
Location: Castaic
Posts: 5
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Yes,, power to both. I wish I could submit a pic but there is also a 15amp fuse that was blown. This 15amp fuse is connected to a box along the frame after the two circuit breakers you mentioned. I've replaced the fuse but can not confirm the connection is good. My tester will not light up. I've tested the fuse in other locations and have confirmed it to be good. Not sure if this has anything to do with my issue. Thanks again
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09-28-2017, 10:02 PM
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#6
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Junior Member
Join Date: Sep 2017
Location: Castaic
Posts: 5
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Trying to send pic
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09-28-2017, 10:04 PM
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#7
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Junior Member
Join Date: Sep 2017
Location: Castaic
Posts: 5
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Another pic
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10-01-2018, 11:07 AM
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#8
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Junior Member
Join Date: Oct 2018
Location: Logan
Posts: 2
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What was the solution to this?
I am having the same problem, is it a bad circuit breaker?
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10-01-2018, 12:26 PM
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#9
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,324
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You need to start at the battery with a test light. Then just follow the positive lead and test at the first connection. Keep the test light clamp on the negative post of the battery. Continue down the “path” until your light doesn’t light. That’s where the problem will be.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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10-01-2018, 02:09 PM
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#10
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Site Team
Join Date: Oct 2011
Location: Joppa, MD
Posts: 11,741
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Quote:
Originally Posted by robert33
Another pic
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The electrical connection in your picture is for the umbilical cord to your truck. Check the items listed by others and confirm that the battery connections polarity is correct.
__________________
Marshall
2012 Laredo 303 TG
2010 F250 LT Super Cab, long bed, 4X4, 6.4 Turbo Diesel
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10-02-2018, 04:03 PM
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#11
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Senior Member
Join Date: May 2012
Location: Stone Harbor
Posts: 174
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Both the jack and the slides need a lot of amps to work. If they work when the truck is plugged in, but don't work when disconnected, you are not getting full power from the battery. Just testing voltage will not reveal a bad connection. Try hooking up to voltmeter and activating either a slide or the jack. See how low the voltage drops. My guess is that if the battery is good and fully charged (needs to be load tested), you have a corroded or loose connection somewhere between the battery and where your truck wiring hooks into your 12v system.
__________________
Bill & Kate with Zeke (parti-poodle) & Bailey (std poodle)
Stone Harbor, New Jersey
2014 Forest River Wildcat 272RLX Fifth Wheel
2018 F-250 4x4 Crew Cab 6.2L Gasser
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10-02-2018, 04:29 PM
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#12
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Junior Member
Join Date: Oct 2018
Location: Logan
Posts: 2
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I am going to replace the circuit breakers. My problem is a little different than the one of the person that started the thread. Mine simply doesn't do anything occasionally when I press the switch and whenever this happens, the jack stops working, the led light won't even illuminate. I can fix the problem by cycling the battery master shut off. So I think I likely have a bad circuit breaker.
Does anyone know what amperage the two circuit breakers are?
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10-03-2018, 02:20 AM
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#13
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Senior Member
Join Date: Oct 2014
Location: Germantown, TN
Posts: 6,327
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PRND, if you take the breaker off, look at the outside of the case and it will be stamped "in plain sight." Famous last words, of course. You probably will have to clean it up a little bit, but it will be there. Probably 40 amp, but don't bet even money on that. It will be there.....
__________________
Jim in Memphis, Wife of 51 years is Brenda
2019 F450 6.7 Powerstroke
2018 Mobile Suites 40RSSA
2021 40' Jayco Eagle
2001 Road king w/matching Harley sidecar
2021 Yamaha X2 Wolverine 1000
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