Welcome aboard! There were many, many posts about this issue over the past couple years. This problem seemed to appear on cable slide units from the 2016-2018 era of RV's. Some 2019's as well but seems to have faded away with newer RV's. What year is your rig? It's a good reminder to be on the lookout for this issue...especially during the warranty period.
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Jeff & Sandi (and Teddy - 7lb Schnorkie)
2018 Montana High Country 305RL
2015 RAM 3500 Crew Cab 4x4 DRW
Demco Recon Hitch on RAM Puck Ball
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