Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Keystone RV Forums > Keystone Fleet | Keystone RV Models > Toy Haulers
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 05-27-2021, 04:03 AM   #1
Marklaro
Junior Member
 
Join Date: May 2021
Location: Kapuskasing
Posts: 3
B.S warranty run around

I bought a new 2017 Carbon 417 toyhauler in may 2018. As I was driving it home the bed in the bed frame came apart in the garage,being the frame digging into the wall and checker plate.the stripes were coming undone. And the counter top hade flaws in it the water taps weren't shutting off.had to argue with dealer and manufactor to fix everything. Had to leave it at dealer all winter season with I didn't mind. They fixed everything but then noticed my back will was bulging called dealer they straight out told me not there problem wS up to me to check my RV. So called manufacturer they sent me to onother dealer and they would go by there referral. And they said the manufacturer to them that it was my job to make sure my windows were siliconed correctly but there's no silicone to any of my windows. Took everything of ,took pics and send it to manufacturer and dealer that I notice that when they constructed my RV they cut out the window well bigger then the picture frame. So after everything they still never got back to me and now we are in may 2021. Hade to fix it my self. They sell this RV a ridiculous price and when they have to do major repair there in the wind . This is my last Keystone product had a 2012 Raptor toyhauler before and never had a issue. Tks
Marklaro is offline   Reply With Quote
Old 05-27-2021, 04:30 AM   #2
manonfire1978
Junior Member
 
Join Date: May 2018
Location: Edmonton
Posts: 15
Quote:
Originally Posted by Marklaro View Post
I bought a new 2017 Carbon 417 toyhauler in may 2018. As I was driving it home the bed in the bed frame came apart in the garage,being the frame digging into the wall and checker plate.the stripes were coming undone. And the counter top hade flaws in it the water taps weren't shutting off.had to argue with dealer and manufactor to fix everything. Had to leave it at dealer all winter season with I didn't mind. They fixed everything but then noticed my back will was bulging called dealer they straight out told me not there problem wS up to me to check my RV. So called manufacturer they sent me to onother dealer and they would go by there referral. And they said the manufacturer to them that it was my job to make sure my windows were siliconed correctly but there's no silicone to any of my windows. Took everything of ,took pics and send it to manufacturer and dealer that I notice that when they constructed my RV they cut out the window well bigger then the picture frame. So after everything they still never got back to me and now we are in may 2021. Hade to fix it my self. They sell this RV a ridiculous price and when they have to do major repair there in the wind . This is my last Keystone product had a 2012 Raptor toyhauler before and never had a issue. Tks
What does this have to do with the topic discussion? “Furnace problem”
manonfire1978 is offline   Reply With Quote
Old 05-27-2021, 05:35 AM   #3
flybouy
Site Team
 
Join Date: Oct 2011
Location: Joppa, MD
Posts: 11,743
Quote:
Originally Posted by Marklaro View Post
I bought a new 2017 Carbon 417 toyhauler in may 2018. As I was driving it home the bed in the bed frame came apart in the garage,being the frame digging into the wall and checker plate.the stripes were coming undone. And the counter top hade flaws in it the water taps weren't shutting off.had to argue with dealer and manufactor to fix everything. Had to leave it at dealer all winter season with I didn't mind. They fixed everything but then noticed my back will was bulging called dealer they straight out told me not there problem wS up to me to check my RV. So called manufacturer they sent me to onother dealer and they would go by there referral. And they said the manufacturer to them that it was my job to make sure my windows were siliconed correctly but there's no silicone to any of my windows. Took everything of ,took pics and send it to manufacturer and dealer that I notice that when they constructed my RV they cut out the window well bigger then the picture frame. So after everything they still never got back to me and now we are in may 2021. Hade to fix it my self. They sell this RV a ridiculous price and when they have to do major repair there in the wind . This is my last Keystone product had a 2012 Raptor toyhauler before and never had a issue. Tks
So in your first post you ask everyone to "be kind" to you. Then you hijack a thread and complain about your 4 year old camper that you bought 3 years ago? These are not "kind" actions. If you have questions concerning your issues then start a new thread as hijacking a thread about a furnace issue doesn't help the OP.
__________________
Marshall
2012 Laredo 303 TG
2010 F250 LT Super Cab, long bed, 4X4, 6.4 Turbo Diesel
flybouy is offline   Reply With Quote
Old 05-27-2021, 05:57 AM   #4
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 26,985
I have moved the post (now this thread's OP post) and all discussion to a new thread. It was originally posted in an existing thread that was not related to his "warranty observations".
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Old 05-28-2021, 02:49 PM   #5
Marklaro
Junior Member
 
Join Date: May 2021
Location: Kapuskasing
Posts: 3
Sorry didn't know we're I put this post. Thought I was starting a new thread
Marklaro is offline   Reply With Quote
Old 05-29-2021, 01:18 AM   #6
notanlines
Senior Member
 
notanlines's Avatar
 
Join Date: Oct 2014
Location: Germantown, TN
Posts: 6,328
Mark (may I call you Mark?) You just joined a forum with a four year old RV to complain (read that bash) the manufacturer about an old problem(s) that mostly should have been taken care of by the selling dealer. You name the manufacturer but not the dealer. I don't really see how we can help you with any problem so far.
I'm sure you're aware that this isn't Keystone affiliated, nor do their people hang out here.
By the way, welcome to the forum.
Jim (still in Florida, much to my dismay)
__________________
Jim in Memphis, Wife of 51 years is Brenda
2019 F450 6.7 Powerstroke
2018 Mobile Suites 40RSSA
2021 40' Jayco Eagle
2001 Road king w/matching Harley sidecar
2021 Yamaha X2 Wolverine 1000
notanlines is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RV® is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 07:27 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.