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07-19-2020, 07:33 AM
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#1
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Junior Member
Join Date: Jul 2020
Location: Austin
Posts: 10
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"Exterior Value Package" and "Interior Package"
I have a dealer quote that lists these packages over & above MSRP for a Passport GT, implying they're "upgrades". What's included in these packages that isn't standard equipment?
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07-19-2020, 08:51 AM
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#2
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Site Team
Join Date: Feb 2014
Location: W. Texas
Posts: 17,695
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Someone might be able to tell you specifically but I've looked at google and Keystone and they just use the terminology but can't find the specifics.
I could be wrong but Keystone used to list the packages and their contents then it would say mandatory beside most of them indicating they were going to be on the unit anyway.
The Keystone website lists all if the features for interior, exterior etc. but lists nothing as "optional". The only options are size of AC (15k), larger power service (50A) and furniture upgrades. If you have any of those they could be part of a package but I figure they would be standalone line items. Maybe the dealer could expound, or one of our members. Here is a link to the Keystone website and details for a Passport GT. You did not list a model so I just picked one. You can open all the boxes for interior, exterior etc. to see the details;
https://www.keystonerv.com/travel-tr...ravel-trailer/
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Danny and Susan, wife of 56 years
2019 Ram 3500 Laramie CC SWB SB 6.4 4x4 4.10
2020 Montana High Country 331RL
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07-19-2020, 08:58 AM
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#3
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,997
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If you go to the Keystone website and click on the Cougar Half Ton "festures and options" link, you'll find several "option packages". Some are "mandatory packages" (meaning every trailer is built with them) and some are "optional packages" (meaning you can choose whether to order a trailer with/without that package). Often dealerships will "spec a trailer" with optional packages that they think will make the trailer more attractive to their customers or that they can sell the trailer faster with those optional packages in the trailer.
https://www.keystonerv.com/travel-tr...tures-options/
Passport typically uses a "different marketing strategy" and all trailers are built with the same "equipment as standard" with no "optional packages" and only a limited number of "optional items". Things like dinette vs free standing table, 13.5 K A/C vs 15 K A/C. Everything else is "included in the standard purchase order"...
https://www.keystonerv.com/travel-tr...tures-options/
By clicking on the two links above, you can see the "different marketing strategy" used by Cougar and Passport.
It sounds to me like your dealer "might be using a different "marketing strategy" to increase the price of the trailer by "adding standard items to the MSRP" and "intermixing Cougar sales strategy with Passport sales strategy"...
Sort of like "mixing oil and water" to create more volume even though they aren't intended to be mixed......
I'd proceed with caution.
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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07-19-2020, 09:40 AM
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#4
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Senior Member
Join Date: Nov 2017
Location: Picacho, Az
Posts: 6,809
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Same sales gimmick as "half ton towable", "artic, polar or 4 season package", "max tow weights", "rv dry weight" & a dozen other cute titles that mean ABSOLUTELY nothing but more $$$$ from you to them.
Best advice is what you're doing now!!! Find out all you can from those with experience before you buy & don't pay much attention to their sales pitches or much of anything the salesman tells you.
Do your own homework BEFORE you buy & don't sign anything til it's to YOUR satisfaction.
__________________
Full-timed 10+ years
Sold '13 Redwood FB
Traded '13 GMC Denali DRW D/A
Replacement undetermined
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07-19-2020, 05:41 PM
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#5
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Senior Member
Join Date: May 2019
Location: NE Ohio
Posts: 503
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Can't the dealer tell You what it is?
Honestly it sounds like a dealer added profit maker like Scotchguard on the fabric and wax outside.
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2018 Cougar 26RBS
2016 Chevrolet 3500DRW D/A
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07-19-2020, 06:16 PM
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#6
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,997
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Quote:
Originally Posted by Customer1
Can't the dealer tell You what it is?
Honestly it sounds like a dealer added profit maker like Scotchguard on the fabric and wax outside.
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Exactly... Use the descriptions from the Cougar Half Ton "value packages" and print them on the "window sticker" for the Passport that has all those items as standard equipment. List them as $1400 each for a $2800 "optional equipment charge"... Then "discount them $2000 (to move the trailer) claiming that it's the last one and needs a home.... The purchaser feels he "stole the trailer" and the dealership "chalks up an extra $800 over and above what everyone else is selling them for.... A win for the dealership and a "pipe dream win" for the customer who just got screwed out of almost a thousand bucks.....
ADDED: There is no window sticker and no MSRP, so the dealerships "create their own invoice" for each trailer. So, adding "options and packages" is very VERY easy to do... Just put it on a piece of paper and tape it to the galley counter... If it looks official, nobody questions its validity....
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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07-20-2020, 05:43 PM
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#7
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Senior Member
Join Date: May 2019
Location: NE Ohio
Posts: 503
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Quote:
Originally Posted by JRTJH
...There is no window sticker and no MSRP, so the dealerships "create their own invoice" for each trailer. So, adding "options and packages" is very VERY easy to do. Just put it on a piece of paper and tape it to the galley counter. If it looks official, nobody questions its validity.
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You are right as far as you went, but there is a build sheet that shows everything on the trailer when it left the factory. Anything not on the build sheet is dealer added.
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2018 Cougar 26RBS
2016 Chevrolet 3500DRW D/A
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07-20-2020, 05:50 PM
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#8
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Site Team
Join Date: Feb 2014
Location: W. Texas
Posts: 17,695
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Quote:
Originally Posted by Customer1
You are right as far as you went, but there is a build sheet that shows everything on the trailer when it left the factory. Anything not on the build sheet is dealer added.
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Depending on dealer, who/where, that "build" sheet can be elusive anymore. Used to be they were right there, now I see dealer sheets with their abbreviated, annotated, list of what is and "their" costs.
__________________
Danny and Susan, wife of 56 years
2019 Ram 3500 Laramie CC SWB SB 6.4 4x4 4.10
2020 Montana High Country 331RL
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07-20-2020, 07:32 PM
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#9
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,997
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Quote:
Originally Posted by Customer1
You are right as far as you went, but there is a build sheet that shows everything on the trailer when it left the factory. Anything not on the build sheet is dealer added.
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Here's the actual build sheet from a 2011 Springdale 242FWRL. Note that only a few of the appliances are listed, NONE of the steps, hand rails, aluminum wheels, extra insulation, polar package, vent fans, exterior lights or other items that typically make up the "value added packages" are listed on any build sheet.
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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07-21-2020, 11:34 AM
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#10
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Senior Member
Join Date: Apr 2019
Location: Henniker
Posts: 2,178
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Quote:
Originally Posted by jpmatx
I have a dealer quote that lists these packages over & above MSRP for a Passport GT, implying they're "upgrades". What's included in these packages that isn't standard equipment?
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Those are 100% dealer extras and have 0% to do with Keystone. The interior package is a fabric scotchguard application and also covers things like fading and maybe rips/tears, matching, etc. The exterior package is similar with a coating applied and guarantee against fading. If you are seriously thinking of it, might as well ask them to sell you a tire & wheel package and a 7 year extended warranty too. They “offered” me Maxxgard and once I read it, I said no thanks. $1,395 to keep my decals from fading and to protect all the carpet in my trailer (about 4 sf).
It’s all just snake oil to most of us, but someone, somewhere will swear by it and tell you it’s the best thing since indoor plumbing.
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07-21-2020, 12:41 PM
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#11
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Site Team
Join Date: Feb 2014
Location: W. Texas
Posts: 17,695
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I did not think about those "packages" you mentioned as being a dealer add per se. If that is indeed the case beware. If they start talking about "interior protection packages", "exterior protection packages" etc. stop them in their tracks. Then I would ask for specifics on the plan, who is offering it (underwriting) and most importantly read the fine print. They won't do, or cover, what they say they will. If it's MetroTech Automotive it's not worth a penny - they're a chemical company and all they offer as follow up is more "chemical" that they spray on everything in the first place. And, if like our place, while telling you the virtues of the package they will stress repeatedly that it is "non refundable". Well, I can assure you it is so be aware and don't pay for it if you don't want it and if that is what they are doing.
__________________
Danny and Susan, wife of 56 years
2019 Ram 3500 Laramie CC SWB SB 6.4 4x4 4.10
2020 Montana High Country 331RL
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07-21-2020, 02:43 PM
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#12
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Senior Member
Join Date: Oct 2014
Location: Germantown, TN
Posts: 6,334
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Remember that phrase "Bogus as a football bat?" It was coined to describe all the interior and exterior spray-on protection programs. Avoid them like sales tax.
__________________
Jim in Memphis, Wife of 51 years is Brenda
2019 F450 6.7 Powerstroke
2018 Mobile Suites 40RSSA
2021 40' Jayco Eagle
2001 Road king w/matching Harley sidecar
2021 Yamaha X2 Wolverine 1000
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08-02-2020, 09:29 AM
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#13
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Senior Member
Join Date: Sep 2019
Location: Jacksonville
Posts: 542
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Correct just as you say!
__________________
2020 Cougar Half Ton 29RKS Fifth Wheel
2019 F350 4WD Lariat SRW 6.7 Diesel SD
Anderson Ultimate 5th Hitch - JT Strongarm TST509 TPMS- 2200W(8)Solar Panels - 800AH BattleBorn Batteries. 3000W Victron MultiPlus II Inv. SoftStartRV on 2 AC’s - Predator 3500 generator Airlift 5000 bags
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08-02-2020, 09:35 AM
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#14
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Senior Member
Join Date: Sep 2019
Location: Jacksonville
Posts: 542
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You are correct.
These are options (packages) put on by manf to inflate the margins the dealers have to play with and negotiate down from. You get a great deal (sic) and dealer still makes their mark.
__________________
2020 Cougar Half Ton 29RKS Fifth Wheel
2019 F350 4WD Lariat SRW 6.7 Diesel SD
Anderson Ultimate 5th Hitch - JT Strongarm TST509 TPMS- 2200W(8)Solar Panels - 800AH BattleBorn Batteries. 3000W Victron MultiPlus II Inv. SoftStartRV on 2 AC’s - Predator 3500 generator Airlift 5000 bags
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