Lots of issues being reported with InCommand and the furnace locking out after one cycle. Some owners have updated the software and got some improvement. Others are still trying to find the cause. You might consider contacting the manufacturer, ASA Electronics to discuss your particular issues. There is not a "one size fits all" solution as each floorplan and each revision of the software/firmware interact differently. ASA technical support is your best bet to start solving your issues...
If you're still in warranty and IF (a very important IF) your dealership has someone knowledgeable with the InCommand system (most dealerships don't have such a person), the dealership might be some of help. On the other hand, if your dealership is like many, they'll "fix it" and when you pick it up, it's still doing the same thing, so they'll "try a different fix" and the cycle continues.... Best bet is to contact ASA and see what they have to offer based on the version of InCommand you have, how the floorplan for your trailer software program is supported and the iteration of software updates your system currently is operating...
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John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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