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05-30-2015, 03:51 AM
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#1
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Senior Member
Join Date: May 2013
Location: New Providence
Posts: 148
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Camping world orders
Has anyone else having trouble receiving camping world orders. I placed a order for four items on May 17. I received only one of the items but all items were in stock when I ordered. The other 3 items are stuck in the packing status for 10 days now. I try calling them and I am put on hold for 20-30 minutes and I just hang up. I try emailing and get no reply. They even charged my credit card for more than the online statement says. I guess it's time to call the credit card company and stop payment till I receive my order.
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[SIGPIC]2013 Keystone Fuzion 301
2014 Dodge Ram 2500 diesel
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05-30-2015, 04:10 AM
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#2
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Senior Member
Join Date: Sep 2014
Location: Grand Rapids MI
Posts: 121
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I have ordered quite a few times. They aren't super fast and often come in separate boxes. 1 to 2 weeks usually. Have seen 3 weeks on a rare occasion.
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16 Passport Grand Touring 2670BH
16 Ram 1500 Laramie 5.7L Hemi
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05-30-2015, 04:23 AM
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#3
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Senior Member
Join Date: Jan 2014
Location: Colorful Colorado
Posts: 798
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Yeah, they're certainly not the most speedy company. It took 2 weeks to receive an order I made.
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Current:
'17 Winnebago Vista 31BE / Wife, pesky Eski and loco Toto dog
Former:
'15 Open Range 256BHS / '05 F350 CCLB RWD V10
'14 Keystone Passport 238ML / '13 GC Trailhawk Hemi
RIP Birch (pitbull)
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05-30-2015, 07:20 AM
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#4
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Senior Member
Join Date: Apr 2015
Location: Livermore Ca.
Posts: 138
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I ordered some wheel covers and they got to me before I was expecting them. Guess it's the store the item is coming from. Problem with camping world is there aren't a lot of stores near me at all. I have to drive 50 miles to the one near me. I live in the San Francisco bay area. I need to go there and check out a few things.
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05-30-2015, 08:06 AM
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#5
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Senior Member
Join Date: Oct 2014
Location: Germantown, TN
Posts: 6,328
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Just got done dealing with them about 10 days ago. They swapped over to an upgraded computer system, so things were sitting in the warehouse for awhile. I also understand they were having a few minor glitches along with this. I've always found them to be more than fair.
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Jim in Memphis, Wife of 51 years is Brenda
2019 F450 6.7 Powerstroke
2018 Mobile Suites 40RSSA
2021 40' Jayco Eagle
2001 Road king w/matching Harley sidecar
2021 Yamaha X2 Wolverine 1000
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05-30-2015, 09:12 AM
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#6
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Senior Member
Join Date: Jul 2014
Location: Nevada
Posts: 2,695
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I wish CW were closer, but then that would create other issues due to the close proximity of "civilization". Sometimes their shipping is ridiculously expensive, so I go with www.smile.amazon.com and find the net cost is often less.
That "smile" version of Amazon supports the Semper Fi Fund, so that avenue is a big plus for me.
__________________
Desert185 🇺🇸 (Retired Chemtrail vendor)
-Ram 2500 QC, LB, 4x4, Cummins HO/exhaust brake, 6-speed stick.
-Andersen Ultimate 24K 5er Hitch.
-2014 Cougar 326SRX, Maxxis tires w/TPMS, wet bolts, two 6v batts.
-Four Wheel 8' Popup Camper.
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06-03-2015, 05:05 PM
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#7
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Senior Member
Join Date: Jul 2014
Location: Solomons
Posts: 3,874
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Other than getting an empty box. No problems. They did make it right.
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Tom
2019 Alpine 3651RL
2016 F350 CC DRW
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06-03-2015, 05:27 PM
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#8
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Senior Member
Join Date: May 2015
Location: The Historic Triangle, Virginia
Posts: 117
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Same on slow shipping for me. I ordered $600+ worth of stuff on 26 May and it's still processing.
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2015 Cougar X-Lite 31SQB
2015 Chevy 2500HD Z71 Duramax
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06-03-2015, 05:45 PM
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#9
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Senior Member
Join Date: Jan 2014
Location: Winnipeg, Canada
Posts: 1,196
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An order I placed on May 19th has yet to arrive and I cannot track it. Status on courier's site states that it is ready for pickup by courier as of May 22nd. But no updates since. Follow ups with CW CS results in no response.
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2018 Jayco Eagle HT 265BHS (previous: 2015 23RB Passport Elite, ProPride)
2015 F250 XLT SB Crew, 6.2l gas
PullRite 16K SuperGlide w/SuperRail
Reese 5th Airborne (bagged) Pin Box
RoadMaster Shock Kit
X-Factor Cross Bracing
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06-04-2015, 02:54 AM
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#10
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Member
Join Date: May 2014
Location: Ashland, Virginia
Posts: 46
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Ordered 6 items on May 20th. 2 of the items were delivered on May 28th. When I checked the tracking status of the other 4 items...it shows they were delivered with the other 2 items. I have called twice and I am waiting for a call from their customer service department.
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2015 Montana 3721 RL
2015 Ram 3500 6.7 Cummins Dually
Previous: 2014 Cougar 327 RES High Country
2014 Ram 2500 HD 6.7L Cummins, 2002 Coleman Popup, 2012 Wildwood 24RB, 2014 Outback 298RE
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06-04-2015, 03:18 AM
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#11
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Senior Member
Join Date: Oct 2014
Location: Germantown, TN
Posts: 6,328
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Just a little update on my charges with CW. Camping World CALLED ME yesterday to insure that my account had been credited the proper amount. I checked and it had not. I called back, was treated most kindly, and the problem was resolved. Keep in mind that they called ME. Think any of the big box stores would ever call and ask you this?
__________________
Jim in Memphis, Wife of 51 years is Brenda
2019 F450 6.7 Powerstroke
2018 Mobile Suites 40RSSA
2021 40' Jayco Eagle
2001 Road king w/matching Harley sidecar
2021 Yamaha X2 Wolverine 1000
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06-04-2015, 07:47 AM
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#12
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Senior Member
Join Date: May 2015
Location: The Historic Triangle, Virginia
Posts: 117
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Quote:
Originally Posted by notanlines
Just a little update on my charges with CW. Camping World CALLED ME yesterday to insure that my account had been credited the proper amount. I checked and it had not. I called back, was treated most kindly, and the problem was resolved. Keep in mind that they called ME. Think any of the big box stores would ever call and ask you this?
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They may have called you but their incompetence obviously remained if they didn't credit you the correct amount.
__________________
2015 Cougar X-Lite 31SQB
2015 Chevy 2500HD Z71 Duramax
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06-12-2015, 04:02 PM
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#13
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Senior Member
Join Date: May 2013
Location: New Providence
Posts: 148
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Update
I received all ordered items. Still the problem with being over charged they owe me credit of $ 20.37. Called them on 6-4-15 said the credit would take 3-5 days.
As of 6-12-15 8 days later no credit. Call 4 times put on automatic hold for 30-35 min. On the 4 try I put phone on speaker phone and watched TV till they answered. Talked to Leann explained the no credit issue. She put me on hold for 15 minutes. Returned to tell me she walked down to customer service to find out what the problem was. Then proceeded to tell me it would be another 7-10 days before credit will be issued. She told me she was not even satisfied with that. So she said she would go to management and try to get this resolved right away. If nothing shows up in a couple day to call the same number and ask for her. Well I guess will wait an see what happens. I'm done with CW. Very poor business practices
__________________
[SIGPIC]2013 Keystone Fuzion 301
2014 Dodge Ram 2500 diesel
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06-14-2015, 04:25 AM
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#14
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Senior Member
Join Date: Sep 2014
Location: Marinette WI
Posts: 139
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I ordered a few things from them and my order showed up in 3 days!!
__________________
2015 Passport 2250RB Grand Touring 2014 Durango Husky Centerline TS WDH
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06-14-2015, 04:58 AM
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#15
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Senior Member
Join Date: Aug 2013
Location: Saginaw Mn
Posts: 1,728
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The only way I would order anything from camping world is if I could not find it any where else. They are high priced in my opinion and not very fast shipping with lots of back orders.
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2012 Keystone Retreat 39 FDEN
99 Dodge One Ton Diesel Dually
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