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Old 09-02-2013, 01:37 PM   #1
bstarz40
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Unhappy new hideout 28bhs owner and disapointed

Well first off Hi. I have had this unit since april and have had major issues with it already. the first issue was the floor ripping by the slide out. upon looking under the slide out, Where the rip was. I found drill shavings wedged under the bottom of the slide. Second issue, I left the slide open and after a major thunder storm went in the camper to check it out. The facia for the couch was stained and the trim at the bottom of slide was water damaged. Third the base flange for the dinnet was cracked. The dealer told me it was ok to keep the table up while traveling. Guess not. I like the camper but with all the problems I'm wondering what next.
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Old 09-02-2013, 02:31 PM   #2
JRTJH
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First off, "HI" and welcome to the forum.

As for suggestions on what to do next? Your RV is still under warranty, so let the dealer do his "magic" and when it's repaired, use it like you own it
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Old 09-02-2013, 02:36 PM   #3
bstarz40
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Not too worried about getting it repaired, as much as what is gonna go wrong next.
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Old 09-02-2013, 04:30 PM   #4
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"Don't worry, be happy" It seems trouble finds those who are looking for it more often than those who look for the sunny side of things.

Rather than looking for things to break, look at things that are working....

Where's Hank's "half full glass" ??????
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Old 09-29-2013, 07:57 AM   #5
bstarz40
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A little update on my tt dealer will fix water damage and table wobble but the floor might not be coverd. they said it could have been a rock under the slide. I know for a fact there wasn't any rocks under there. It was drillings. but how do you prove it.
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Old 09-29-2013, 07:46 PM   #6
theeyres
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If they say they won't cover the floor I'd sure get on the phone to Keystone. That sounds like a bunch of baloney.
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Old 09-30-2013, 12:35 AM   #7
Ken / Claudia
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I would think that marks left in the flooring would show what caused the damage and it(debris or rocks)might still be there on the floor. That would help prove it.
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Old 09-30-2013, 09:46 AM   #8
SAABDOCTOR
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Dear dealer do you want me to buy from here again? your call!!!!!. just be nice but firm! When it's fixed fallow Johns advice.
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Old 10-29-2013, 12:19 PM   #9
bstarz40
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New update trailers been at dealers for about a month and a half. Every thing was covered by warranty. Their just waiting on parts.
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