Hi Susan; Funny you should mention the keyless entry on your model. We also have a 3500 RE (2011) and while still under warranty, our dealership is struggling trying to get it working. I understand they have replaced two sets of batteries already and still no luck. Because they are not hard wired (they are only a wireless unit mounted on the outside of the unit) they are pretty much left to the wim of the keypad manufacturer. Interesting that they are experiencing similar problems with the newer model also.
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2011 Alpine 3500RE
2012 GMC Sierra 3500 HD Diesel
16K B&W Patriot
MorRyde King Pin
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