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03-07-2021, 08:42 AM
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#1
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Junior Member
Join Date: Sep 2020
Location: GIG HARBOR
Posts: 9
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2021 Carbon36
Im just going to put this out here. Never bought a brand new RV this size. I am surprized at the number of issues that have had to be fixed, replaced, etc. Some are just design flaws, some were damage from...? maybe transport? I am a bit miffed and more than a little dissapointed as I had though Keystone to be a better quality than this.
Just saying.
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03-07-2021, 08:52 AM
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#2
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Site Team
Join Date: Feb 2014
Location: W. Texas
Posts: 17,598
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All RVs can come with "defects"....and usually do. Keystone makes one of the better ones and definitely does when compared to other units at the same price point. Any damage to the unit is not a Keystone issue, that would be on the dealer and buyer to rectify before taking possession.
__________________
Danny and Susan, wife of 56 years
2019 Ram 3500 Laramie CC SWB SB 6.4 4x4 4.10
2020 Montana High Country 331RL
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03-07-2021, 11:29 AM
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#3
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,836
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Maybe a list of "things that had to be fixed, replaced or etc" would shed some light on the issues...
Some people complain about "a screw was loose" or "there were two staples that weren't covered by putty" or " When they cleaned the trailer there were "brush marks left on the ceiling"... and then there are other people who complain about "there were two tires shredded" or "the rear window fell out" or "the water heater was never connected to the propane system"....
Putting things "in perspective" helps anyone reading your posts to understand "what" the problems were and gives a much better understanding of whether the post is "complaining about something significant" or "making much to do about what we all find as normal RV issues"....
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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03-09-2021, 09:35 AM
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#4
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Senior Member
Join Date: Mar 2020
Location: Prince George
Posts: 184
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Trust me, they are all like that. We're on our 3rd keystone product. All have been brand new. They've all had similar issues that needed attention. Especially after the first year bouncing down the road.
Some things the dealer should fix, if you can commit to leaving your unit there for an extended stay lol.
Some trim will fall off, take some liquid nails and glue it on. The Brad's don't hold. You'll need an assortment of touch up markets. The doors might need some tweaking/alignment. All easy things to do once you get comfortable with it. Take and put a dab of silicone on the back of the screws that hold your plastic fender flares on, stops them from rattling out.
Ignore the mess of pipes and wires behind the panels, they're all like that.
But I will say this, I've never had a drawer, cupboard or things of that nature fail. And I can't say the same for some other brands.
Tha appliances, yeah one might fail premature, but that's not on keystone. All the manufacturers use 1 of 2 brands.
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03-09-2021, 04:19 PM
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#5
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Senior Member
Join Date: Aug 2015
Location: Portland OR
Posts: 639
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Quote:
Originally Posted by Big 417
Trust me, they are all like that. We're on our 3rd keystone product. All have been brand new. They've all had similar issues that needed attention. Especially after the first year bouncing down the road.
Some things the dealer should fix, if you can commit to leaving your unit there for an extended stay lol.
Some trim will fall off, take some liquid nails and glue it on. The Brad's don't hold. You'll need an assortment of touch up markets. The doors might need some tweaking/alignment. All easy things to do once you get comfortable with it. Take and put a dab of silicone on the back of the screws that hold your plastic fender flares on, stops them from rattling out.
Ignore the mess of pipes and wires behind the panels, they're all like that.
But I will say this, I've never had a drawer, cupboard or things of that nature fail. And I can't say the same for some other brands.
Tha appliances, yeah one might fail premature, but that's not on keystone. All the manufacturers use 1 of 2 brands.
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This is a very accurate depiction of new RV ownership! Echo this on my 3 new trailers.
__________________
2014 Ram 3500 Cummins, Limited, Longbed, CC. Every option but the Aisin. Airbags.
The Toy Trifecta:
2021 Keystone Montana 3854BR all options +Onan
2021 Malibu 23 LSV
2017 Yamaha YXZ1000R SS SE
2019 Can AM Maverick X3 Turbo XRS
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