if you have a simple multimeter the set it to DC volt scale..
Remove the battery leads being careful to not let the positive lead short to the frame, etc
With shore power plugged in then use multimeter at the previously removed battery leads and measure with Red lead to positive cable and black lead to negative cable or Frame ground
Should read 13.4 to 13.8 volts
The converter WILL OPERATE ALL 12 volt items in that RV on just the converter with no batteries connected IF it is working at spec.
DO NOT operate ANY slides or leveling system legs ( these draw too much current) for the converter to adequately supply power to
If converter read correctly as stated above then reconnect battery leads being careful to connect correct lead to each post or YOU WILL BLOW the two reverse polarity fuses and the converter will not charge your batteries or provide 12 volts DC to the Main power center DC BUS
A good read for you...
https://wfcoelectronics.com/theory-of-operation/
Also this generic troubleshooting chart might help you on how to verify proper converter operation
https://wfcoelectronics.com/wp-conte...800-Series.pdf