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Old 11-03-2013, 03:43 PM   #21
ktmracer
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Quote:
Originally Posted by Jump start View Post
I will be sending the photo onto the KS after talking with customer service in the morning. I will let you know what they say.
My guess is that if you have a good local dealer, having them bring this item up to keystone is likely to give faster and better results than calling Keystone direct. Even if it is out of warranty, a potential safety item may be something a dealer can get resolved with keystone quicker than you can.

When I've wanted info on my trailer, I just go down to my local dealer and they have usually been able to get the info or stuff I needed directly from keystone quickly.

Dealers job is to deal with the mfg and have a way of solving customer problems.

course that assumes you have a dealer that puts customers first.
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