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Old 06-28-2020, 10:13 AM   #1
Packerbacker20
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2017 Outback 325bh jack problem

I'm having a issue with my 2017 Keystone Outback 325bh. It has the BAL SS 7.1 auto leveling system & the issue I'm having is one of my jacks, specifically the right rear stabilizer is frying motors! We purchased this camper used in September 2019 & everything worked perfect, sat alongside my garage for the winter and Memorial Day weekend only that right rear jack wouldn't work. I ordered a replacement, installed it and same thing happened again! I'm worried that this could potentially lead to the camper going up in flames. Has anyone else had this problem? I've attached pictures of the motors. Thanks for any help / suggestions.

Brian
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Old 06-28-2020, 11:22 AM   #2
JRTJH
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Is that rear jack bent??? It sure sounds like it's binding and not allowing the lower leg to move freely.
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Old 06-28-2020, 12:37 PM   #3
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Quote:
Originally Posted by JRTJH View Post
Is that rear jack bent??? It sure sounds like it's binding and not allowing the lower leg to move freely.
The jack moves freely when motor isn't hooked up, doesn't appear to be bent but haven't inspected it that closely.
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Old 07-04-2020, 02:53 PM   #4
MarkEHansen
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I wonder if the power to that motor is not up to the correct voltage (due to a problem with the line or perhaps the controller). If the voltage is low, won't that increase the current - and the heat?

Can you test the voltage at the other motors and compare them to this one?
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Old 07-04-2020, 04:02 PM   #5
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Great idea, I'll run a check tomorrow. Thanks
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Old 04-24-2022, 07:10 AM   #6
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Thanks for the tip

Quote:
Originally Posted by MarkEHansen View Post
I wonder if the power to that motor is not up to the correct voltage (due to a problem with the line or perhaps the controller). If the voltage is low, won't that increase the current - and the heat?

Can you test the voltage at the other motors and compare them to this one?
I know I stated this post a while ago and to be honest I suck at replying 😅. Just wanted to give credit where credit is due, I took our RV to the local dealer (unfortunately not the best dealer) took 3 weeks to fix, 1 week to find the problem and 2 weeks to get the right part 🤦*♂️.Ended up replacing the main controller, thank God for the extended warranty, $3200 part & $800 labor cost me the $100 deductible! Thanks again for the tip
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