With both beds up, look if there are holes in the side rails just below the bottom of the brackets for the upper bunk. There should be 4 pins to put in the holes (one in each) what will hold the upper bunk up, and allow the lower to move by itself (at least that is how the upper bunk works on my trailer).
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2007 Chevrolet 3500 CC/LB Duramax/Dually 4X4 Mine r4tech, Reese Signature Series 18k +slider, duratrac, titan 62 gallon, diamond eye, Cheetah 64, EFI Live
2008 Chevrolet 2500 CC/SB Duramax 4X4 Hers r4tech, duratrac
2011 Keystone Fusion 405 TrailAir & Triglide, Centerpoint, gen-turi, 3 PVX-840T, XANTREX FREEDOM SW3012, G614
2013 Yamaha 242LS
2010 GMC Yukon The Bus
2005 Chevrolet 2500 CC/SB Duramax 4X4 Hers (sold)
2006 Jayco Jay Flight 31BHS (sold)
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