Welcome to the forum.If you have hitched too high or at an angle the jaws will not close. If you look in with a flashlight from the rear of your truck you should be able to see what is holding the jaws open. The handle has to be in the travel position before hitching. You do realize that Forest River is not made by Keystone???? Good luck with your new to you 5er and travel safely, Hank
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Hank & Lynn
2007 Cougar 290RKS, E-Z Flex, 16" XPS RIBs ( SOLD .. Gonna miss her ... looking for new 5r)
2004.5 Dodge 2500 QC, LB, 5.9HO, WestTach gauges, Ride-Rite
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