Good Sam ESP Warranty alert

[rwmurphy15]

This is a notice for everyone to keep in mind. I received info from good sam about there extended service plan in Dec. 2014. I looked it over and called them about it I was given a price of $327.00 a year for the next five years with a $200.00 deductable. I thought that was a fair price so I gave them my credit card no. To hold that price till my one year warranty ran out on March 22, 2015.The salesperson emailed me the contract to look over to my suprise the price had changed to $381.00 a year. I read the contract and a lot of things he told me were the complete opposite in the contract. In the mean time I read a lot of posts on weather to get a ESP plan or to self insure. So with talking it over with the wife we decided to self insure. On Jan. 1 2015 I emailed the salesperson and instructed him that I do not want there ESP plan and to not charge my credit card for anything. Within a couple hours I received a call from the salesperson and confirmed it with him that I was going to self insure and to delete me credit card info this should of been the end of it. On Feb. 14, 2015 my credit card was charged $381.00 one and a half months after I declined there insurance. I called customer service and they said they would make the correction and it would show up on my card in 1 to 2 days after 4 days nothing I called again and ask to speak to a supervisor I was denied. I emailed the salesperson he said he would look into it nothing happened. So I contacted my credit card company and with there help it was removed today Feb 23. I think Good Sam club has a lot of good things but I feel the salesperson did not delete my card info as instructed but waited to charge my card later to get his commission so keep a eye on your credit card when dealing with Good Sam. I'm not venting my frustration just warning people to be careful. And one more thing the sales person said that they cannot charge anyone's credit card without a VIN number from the RV company policy they did not have my VIN no. Another lie.

[wahoonc]

Where did you buy your RV? If you purchased if from Camping World they may have already had the VIN available. CW and Good Sam are owned by the same people.

Aaron

[rwmurphy15]

I did not purchase my Rv from camping world. I do have GS roadside assistance but I can't remember if I gave them my vin number.

[Spacetrucker]

And yes they are not up front at all. Good Sam, needs to get their life together and not lie to us. Got me to but did the same and called my card company stop them. Right on...

[BOWWOW]

That almost sounds like a timeshare scam.