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04-24-2021, 02:23 PM
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#1
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Junior Member
Join Date: Apr 2021
Location: Evansville
Posts: 1
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Keystone quality concerns?
Bought a new 316RLS 4 weeks ago. Have had a chance to camp twice, but it has been with dealer two of those weeks. This time, furnace stopped working. Dealer is great, but it takes time for them to fit it in.
What are your quality concerns?
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04-24-2021, 02:30 PM
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#2
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Senior Member
Join Date: Oct 2014
Location: Germantown, TN
Posts: 6,332
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First, welcome to the forum. A good place to hang out and glean some info. Secondly, if your new home had the dishwasher spring a leak would you come down on the homebuilder or the plumber? No, same thing with your furnace. Keystone didn't build the furnace. I'm not trying to boost the quality of their workmanship, but it is about par for the course. These things take time to get ironed out of your RV. Hope things improve for you.
__________________
Jim in Memphis, Wife of 51 years is Brenda
2019 F450 6.7 Powerstroke
2018 Mobile Suites 40RSSA
2021 40' Jayco Eagle
2001 Road king w/matching Harley sidecar
2021 Yamaha X2 Wolverine 1000
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04-24-2021, 05:01 PM
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#3
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Senior Member
Join Date: Aug 2020
Location: Upper Chesapeake Bay
Posts: 4,837
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Quote:
Originally Posted by Debbradwachter
Bought a new 316RLS 4 weeks ago. Have had a chance to camp twice, but it has been with dealer two of those weeks. This time, furnace stopped working. Dealer is great, but it takes time for them to fit it in.
What are your quality concerns?
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Welcome to the forum! quality is pretty much the same with all of the main manufacturers. Things will go wrong, it’s advisable to roll up your sleeves and see if you can figure out problems.
Ask a bunch of questions on here,post pictures and get a basic tool box.( if you don’t already have one)
If your not handy then maybe a family member or neighbor could help.
I would save the dealer for major repairs or once a year punch lists
A $5 part can keep a trailer at the dealer for a month before they can get to it and diagnose it.
the problems are not unique...if you do a search you will probably find 10 other people that went through the same thing.
You can use their experience to solve your problem
Good luck and happy camping!
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2020 Cougar 315 RLS
2020 Ram 3500 6.7HO 4.10 Dually Aisin
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04-27-2021, 07:58 PM
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#4
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Senior Member
Join Date: Mar 2021
Location: Owosso
Posts: 213
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Quote:
Originally Posted by Debbradwachter
Bought a new 316RLS 4 weeks ago. Have had a chance to camp twice, but it has been with dealer two of those weeks. This time, furnace stopped working. Dealer is great, but it takes time for them to fit it in.
What are your quality concerns?
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What exactly failed on the furnace? The “furnace stopped working” really doesn’t help diagnose the issue. What are the symptoms?
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Joe & Mary
2015 F350 XLT CCLB SRW 6.7 PS
2018 Cougar 344MKS
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04-28-2021, 05:01 AM
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#5
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,349
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Welcome to the forum
As others have stated, anything you can do by yourself would benefit both you and the dealer. What’s up with the furnace?
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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10-23-2022, 01:25 PM
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#6
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Senior Member
Join Date: Oct 2014
Location: Germantown, TN
Posts: 6,332
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It seems that some shyster has snuck into Keystone's plant in Indiana and filmed the latest half-ton towable model being built for 2023:
https://www.reddit.com/r/woodworking...tm_name=iossmf
__________________
Jim in Memphis, Wife of 51 years is Brenda
2019 F450 6.7 Powerstroke
2018 Mobile Suites 40RSSA
2021 40' Jayco Eagle
2001 Road king w/matching Harley sidecar
2021 Yamaha X2 Wolverine 1000
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10-23-2022, 01:50 PM
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#7
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Site Team
Join Date: Oct 2011
Location: Joppa, MD
Posts: 11,757
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Quote:
Originally Posted by notanlines
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Were those pictures taken after a tornado struck the project or was that the scrap pile they were getting their lumber from?
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Marshall
2012 Laredo 303 TG
2010 F250 LT Super Cab, long bed, 4X4, 6.4 Turbo Diesel
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10-23-2022, 01:54 PM
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#8
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Site Team
Join Date: Feb 2014
Location: W. Texas
Posts: 17,692
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By looking at the "construction" it appears that scrap pile is the source of the material.
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Danny and Susan, wife of 56 years
2019 Ram 3500 Laramie CC SWB SB 6.4 4x4 4.10
2020 Montana High Country 331RL
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10-23-2022, 02:04 PM
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#9
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Senior Member
Join Date: Jan 2013
Location: Indiana
Posts: 2,719
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Debbradwachter, welcome to the forums and congrats on the purchase of your new camper. I don't know what a 316RLS is (a Cougar, a Springdale, a Montana, or something else), but one thing is certain, they all pretty much use the same parts, appliances, materials, and the same workmanship.
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2019 Montana High Country 375FL
2014 Chevy Duramax HD 6.6 - 3500 Diesel Dully Long bed Crew Cab
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10-23-2022, 02:43 PM
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#10
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Site Team
Join Date: Oct 2011
Location: Joppa, MD
Posts: 11,757
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Quote:
Originally Posted by dutchmensport
Debbradwachter, welcome to the forums and congrats on the purchase of your new camper. I don't know what a 316RLS is (a Cougar, a Springdale, a Montana, or something else), but one thing is certain, they all pretty much use the same parts, appliances, materials, and the same workmanship.
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The OP hasn't logged on since posting this in May of 2021. I doubt you'll get a response.
__________________
Marshall
2012 Laredo 303 TG
2010 F250 LT Super Cab, long bed, 4X4, 6.4 Turbo Diesel
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10-23-2022, 03:52 PM
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#11
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Senior Member
Join Date: Jan 2013
Location: Indiana
Posts: 2,719
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Quote:
Originally Posted by flybouy
The OP hasn't logged on since posting this in May of 2021. I doubt you'll get a response.
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UGG.... I missed that detail. I usually check the date of the first post, didn't do that his time. I'm getting sloppy, I think.
__________________
2019 Montana High Country 375FL
2014 Chevy Duramax HD 6.6 - 3500 Diesel Dully Long bed Crew Cab
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10-23-2022, 04:43 PM
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#12
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Site Team
Join Date: Oct 2011
Location: Joppa, MD
Posts: 11,757
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Quote:
Originally Posted by dutchmensport
UGG.... I missed that detail. I usually check the date of the first post, didn't do that his time. I'm getting sloppy, I think.
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Nah, NTL's tagging on to this old thread about caught me snoozing. I went reading back through to see why he added a post to the thread and didn't remember the OP, but then again, I can't recall my last meal 1/2 the time either.
__________________
Marshall
2012 Laredo 303 TG
2010 F250 LT Super Cab, long bed, 4X4, 6.4 Turbo Diesel
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10-24-2022, 04:12 AM
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#13
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Senior Member
Join Date: Oct 2014
Location: Germantown, TN
Posts: 6,332
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In using the 'search' function for something related to Keystone and Quality, it was the first thread to come up and attach the little 'funny' to the end.
In keeping with today's hot topic, I wonder what the builder would put in his signature line....
__________________
Jim in Memphis, Wife of 51 years is Brenda
2019 F450 6.7 Powerstroke
2018 Mobile Suites 40RSSA
2021 40' Jayco Eagle
2001 Road king w/matching Harley sidecar
2021 Yamaha X2 Wolverine 1000
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