I had a similar problem with my 6 month old Laredo. The recliner back was loose. I took it to the dealer, they tightened everything up. It didn't last through the next weekend trip. The dealer then contacted Keystone and they agreed to replace the pair. The new ones were Thomas Payne and work great a year later. The new ones have a steel frame, the originals (brand unknown) had particle board frames.
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Woody
Cedar Creek Lake, Texas
2019 Laredo 290 SRL
2019 Ram 2500, 4x4, Cummins diesel
Andersen hitch
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