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03-22-2020, 04:53 AM
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#1
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Member
Join Date: Oct 2019
Location: Bradford
Posts: 53
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Electrical Question 22rbs
Ok, I need experienced TT owners. People that aren't afraid to work or fix small issues. Keysone had a recall on my model , 2020 keystone 22rbs cougar. They had to move a wire in solar power to the right side of breaker panel for protection. Well, now the outlet for massage chairs in dining tipout doesnt work. I know its the second breaker from bottom as my sister and brother in law bought the same trailer and his works still. He informed me of breaker to chairs. My question....how to get access to back side of panel? I'm sure a wire just came off and dont want another 80 mile trip to closest dealer if I can do this. Any help would be appreciated. Also...are there repair manuals or schematics available for some Keystones? Thanks all....
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03-22-2020, 06:12 AM
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#2
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,351
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The solar wire recall wouldn’t affect the chairs. The solar wire would be part of the 12VDC stuff and the chairs are 110VAC.
Let’s start with the simple things: are you plugged into shore power and are you sure your getting power? Next thing is to check the outlet(s) that the chairs plug into. The chairs will have a couple of small cables that plug in, if everything else checks ok, then look at those, underneath the chairs.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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03-22-2020, 08:03 AM
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#3
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Senior Member
Join Date: Oct 2018
Location: Southern California
Posts: 1,286
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Is it possible those outlets are on the GFCI circuit and the GFCI tripped? In my trailer, there are several GFCI outlets chained together but only one has a reset button on it. If one goes out they all go out. The one with the reset button is in the bathroom. It might be worth it to check.
__________________
Mike
2017 F250 6.7 Powerstroke FX4 crew cab
2016 Hideout 24BHSWE (27 foot TT)
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03-23-2020, 02:09 AM
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#4
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Member
Join Date: Oct 2019
Location: Bradford
Posts: 53
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Thanks Logan....I see a gfci reset on main panel. But I wondered if one of the outlets did. Thanks...I'll look this morning...
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03-23-2020, 02:58 AM
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#5
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Site Team | Emeritus
Join Date: Dec 2015
Location: Kansas City
Posts: 3,878
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If its popped, the GFCI won't reset without shore power. Are you plugged in?
__________________
Chip Bruce, RPh
Kansas City, MO
2016 Impact 312
2017 Silverado 3500HD SRW
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03-23-2020, 10:08 AM
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#6
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Senior Member
Join Date: Jan 2015
Location: Northeast Florida/Southeast Maine
Posts: 784
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Something like this non-contact induction voltage tester is a handy tool to have with you.
It shows presence of voltage without having to stick probes into anything.
Great for checking continuity through a breaker or voltage in a wire or at an outlet.
__________________
Now: 2019 Winnebago 2500FL w/e2 WDH;Sold: 2015 Bullet Premier 19FBPR (shown)
2012 Ford F-250 Lariat Super Duty Crew Cab (gas 6.2 L, 3.73 gear ratio 2WD, 172" WB)
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03-23-2020, 12:03 PM
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#7
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Senior Member
Join Date: Feb 2019
Location: Wickenburg
Posts: 3,314
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Quote:
Originally Posted by rabbit59
They had to move a wire in solar power to the right side of breaker panel for protection. Well, now the outlet for massage chairs in dining tipout doesnt work. I know its the second breaker from bottom as my sister and brother in law bought the same trailer and his works still. He informed me of breaker to chairs. My question....how to get access to back side of panel? I'm sure a wire just came off
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If in fact they broke or disconnected the wire to the second breaker, you don't need access to the rear to work it. Just take off the faceplate (after unplugging from shore power), then pop that single breaker (pry towards you on the proper end). It should come out with one black wire screwed into it. If the wire is missing, or broken off short, then you may have to get in back to fish it.
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2019 Cougar 26RBSWE
2019 Ford F-250
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03-25-2020, 04:06 PM
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#8
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Member
Join Date: Oct 2019
Location: Bradford
Posts: 53
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Ok everyone....I was busy with a sick puppy...but I got to it and Logan x was correct. The one gfci outlet with a reset, the bathroom. Thanks Logan X!!! And thanks everyone for input!!
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03-25-2020, 05:06 PM
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#9
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Senior Member
Join Date: Oct 2018
Location: Southern California
Posts: 1,286
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Quote:
Originally Posted by rabbit59
Ok everyone....I was busy with a sick puppy...but I got to it and Logan x was correct. The one gfci outlet with a reset, the bathroom. Thanks Logan X!!! And thanks everyone for input!!
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I’m glad it was an easy fix! Thanks for letting us know.
__________________
Mike
2017 F250 6.7 Powerstroke FX4 crew cab
2016 Hideout 24BHSWE (27 foot TT)
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03-25-2020, 05:12 PM
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#10
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,997
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Quote:
Originally Posted by SummitPond
Something like this non-contact induction voltage tester is a handy tool to have with you.
It shows presence of voltage without having to stick probes into anything.
Great for checking continuity through a breaker or voltage in a wire or at an outlet.
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Harbor Freight has a coupon in the Parade Magazine this week for their non-contact tester. $3.99 with coupon, $5.99 without. https://www.harborfreight.com/electr...ter-63919.html
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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04-05-2020, 08:08 AM
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#11
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Senior Member
Join Date: Mar 2020
Location: Cherry Hill
Posts: 193
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Quote:
Originally Posted by rabbit59
Ok, I need experienced TT owners. People that aren't afraid to work or fix small issues. Keysone had a recall on my model , 2020 keystone 22rbs cougar. They had to move a wire in solar power to the right side of breaker panel for protection. Well, now the outlet for massage chairs in dining tipout doesnt work. I know its the second breaker from bottom as my sister and brother in law bought the same trailer and his works still. He informed me of breaker to chairs. My question....how to get access to back side of panel? I'm sure a wire just came off and dont want another 80 mile trip to closest dealer if I can do this. Any help would be appreciated. Also...are there repair manuals or schematics available for some Keystones? Thanks all....
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I have the same model w/off grid solar but have not heard of a recall. Can you send me a link so I can find out if it applies to me? It's extremely frustrating that I can't get a wiring diagram for the unit! Thanks
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04-05-2020, 04:44 PM
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#12
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Member
Join Date: Oct 2019
Location: Bradford
Posts: 53
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Is your 22rbs a 2020 year?
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04-05-2020, 05:09 PM
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#13
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Senior Member
Join Date: Mar 2020
Location: Cherry Hill
Posts: 193
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Yes, 2020 Cougar 22RBS with manufacture date of 12/4/2019.
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04-06-2020, 12:42 PM
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#14
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Member
Join Date: Oct 2019
Location: Bradford
Posts: 53
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Call your dealer. You should have got a recall for solar prep wiring needing moved to protected side fuse panel.
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04-06-2020, 01:26 PM
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#15
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Senior Member
Join Date: Mar 2020
Location: Cherry Hill
Posts: 193
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Thanks, will do.
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04-06-2020, 01:42 PM
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#16
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,997
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You can read the recall notification on the Keystone website.
The list of VIN's for affected trailers is there as well as the details concerning the recall.
Here's the model/VIN information on the recall:
2020 Cougar Models: 22RBS, 23MLS, 25RES, 26RBS, 26RKS, 27RES, 27SAB, 27SGS, 29BHS, 29FKD, 29RLD, 30RKD, 31MBS, 32RDB, 32RLI, 34TSB
Serial Number Range: LV50322 - LV503996
The link to that specific recall is: https://www.keystonerv.com/media/915...wiring-web.pdf
If you have any questions, Keystone RV is closed and their "normal response" is always, "Contact your dealership for any information"... So, if your trailer is in the VIN range, contact your dealership for information. If your trailer is not in the VIN range and you're concerned about "behind the scenes correspondence", your dealership should be able to coordinate any answers you might need.
ADDED: The date of the recall is October 25, 2019. If your trailer was manufactured on December 4, 2019, I'd suspect that Keystone had already changed the assembly line to eliminate the issue on "trailers made after 10/25/19.
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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04-06-2020, 04:05 PM
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#17
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Senior Member
Join Date: Mar 2020
Location: Cherry Hill
Posts: 193
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Thanks very much for the info. I tried to search for the recall on the Keystone site and didn't find it. Fortunately for us it appears our VIN is outside the range of the recall. Given the wiring rats nest on the A frame and lack of a wiring diagram I seriously doubt our dealer would have been able to fix this.
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04-07-2020, 05:03 AM
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#18
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,351
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Quote:
Originally Posted by Folkie
Thanks very much for the info. I tried to search for the recall on the Keystone site and didn't find it. Fortunately for us it appears our VIN is outside the range of the recall. Given the wiring rats nest on the A frame and lack of a wiring diagram I seriously doubt our dealer would have been able to fix this.
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Actually when a recall is issued, the dealership is given specific instructions and pictures are included. To get paid, the tech must take pics and fill out a form. That said, unless the techs at your dealership can’t read or follow pics...I’ll k L eave the rest up to you.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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04-07-2020, 11:31 AM
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#19
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Senior Member
Join Date: Mar 2020
Location: Cherry Hill
Posts: 193
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Thanks for the additional insight. That gives me some hope that most dealers should be able to accomplish this recall. Unfortunately, our local Camping World couldn't wire two batteries in parallel correctly when I bought the unit, and yes I did give them a diagram!
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