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What year is your Springdale? Most likely you will have a booster switch on a cable jack somewhere in the trailer (mine is on the ceiling in the bedroom) that has a button to push that turns on the booster to the antenna. The light will turn green or red when on sending power to the antenna. If you have Key TV, the power should be being sent to the antenna if the light is on. If not the module itself might be bad. Do a forum search for Key TV if you have it. There are lots of posts on the Key TV problems.
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Steve & Patti
2018 Grand Design Reflection 315 RLTS
2019 Chevy 2500 HD Diesel Z71
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