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Old 09-27-2021, 07:20 PM   #1
Paulmonsef
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DVD issues

Hi all!

We purchased a 2022 carbon 338 and on its maiden voyage, we can't get the DVD player to accept a DVD, or eject on if there was one from the factory stuck in the player.

Seems odd. Input from the connexx dvd player is hdmi 1 as well as the three av cables. I've tried switching to both.
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Old 09-28-2021, 04:39 AM   #2
chuckster57
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Welcome to the forum

What brand of DVD player? Have you removed it and made sure the shipping screw for the laser eye has been removed?
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Old 09-28-2021, 05:23 AM   #3
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Quote:
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Welcome to the forum

What brand of DVD player? Have you removed it and made sure the shipping screw for the laser eye has been removed?
Mine has the same issue, can you give a few more details bout where to find this screw once the unit is removed from the cabinet? (Jensen is my brand)
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Old 09-28-2021, 05:52 AM   #4
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Itís usually on the top of the unit with a paper tag attached to it.
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Old 09-28-2021, 07:06 AM   #5
Paulmonsef
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Originally Posted by chuckster57 View Post
Welcome to the forum

What brand of DVD player? Have you removed it and made sure the shipping screw for the laser eye has been removed?
Mine says it's a connexx model wms-dvdz3.
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Old 09-28-2021, 07:21 AM   #6
flybouy
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Mine says it's a connexx model wms-dvdz3.
You can find information here ... https://riverparkinc.com/product/connexx-wmsdvdz3-sb/
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Old 09-28-2021, 08:49 AM   #7
Paulmonsef
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Itís usually on the top of the unit with a paper tag attached to it.
I removed the unit. no lock screw to pull, anywhere.
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Old 09-28-2021, 10:54 AM   #8
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If there isnít a reset, then I would look at warranty replacement.
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