Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Keystone RV Forums > Keystone Fleet | Keystone RV Models > Travel Trailers
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 05-28-2023, 09:01 AM   #1
charleshoffman455
Junior Member
 
Join Date: May 2023
Location: Hudson
Posts: 9
2017 bhpr blown converter

I have a 2017 Premier 34 BHPR. We came back to camp after being gone for a couple of hours. Converter and main breaker were kicked. We had AC power (microwave and 2nd A/C worked) but nothing else. Tested converter and no power was coming out to the battery. Replaced the converter and soon as I plugged it in it blew up. The only thing plugged in while we gone was the golf cart to the outside receptacle. The GFI was not kicked. Pulled all outlets and did not find any burnt wires. Here is where things get weird. For some reason there is 220 going to the ghi. The ghi did not blow. But then suddenly I had 110 to everything and I could have plugged in another converter but decided to wait. After about 1/2 hr it went back to being 220 and finally killed the GFI outlet. Any suggestions other than tearing apart the camper to find a short? Even with the breaker off to the GFI it’s showing 75 volts and 230 when it’s on. On my outlet tester it shows red fault 30 VAC hot/grd rev when plugged into the converter outlet and the gfi before it burned up.
Attached Thumbnails
Click image for larger version

Name:	74786708-DFA3-4FBD-A63A-22A19CDAEC0D.jpg
Views:	57
Size:	133.4 KB
ID:	44043  
charleshoffman455 is offline   Reply With Quote
Old 05-28-2023, 09:37 AM   #2
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 26,996
Where is your trailer plugged into shore power ?????

It sounds like a problem OUTSIDE the trailer since it's a 2017 year model and this hasn't happened in the past....

Do you have a "true EMS" installed in the trailer or plugged into the shore power receptacle on the campground power post ????

I'd look first at the incoming power source and verify that it's correct.
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Old 05-28-2023, 09:49 AM   #3
charleshoffman455
Junior Member
 
Join Date: May 2023
Location: Hudson
Posts: 9
We don’t have ems but the pole was tested and it was fine. We are seasonal and the camper has been fine before this happened.
charleshoffman455 is offline   Reply With Quote
Old 05-28-2023, 10:23 AM   #4
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 26,996
Then I'd question the way the power pole was "tested and determined to be fine".... Simply measuring to make sure there's 120 VAC on both legs and 240 VAC between the hot legs is not adequate testing. There's probably not a "miswired plug on the power pole" (unless somebody has been swapping wires since last season), but my bet would be on a corroded ground or a broken neutral in the campground electrical grid.

It is difficult to believe that a "wiring change" occurred inside the trailer with nobody claiming to have changed anything, but, to make sure you're not "chasing the wrong rainbow", before you start complaining about the campground power grid, disconnect your shore power cord and do a complete continuity check on each pin back to the inside connectors in the box behind the mouse hole door. Several people have reported a broken wire inside the molded plug on the shore power cord and a few have reported a broken wire or a damaged connector in that metal junction box (usually mounted on the floor of the trailer) where the shore power cable connects to the trailer ROMEX wiring.

If your trailer wiring is intact, then it's probably an issue in the campground power pedestal.

And, I'd strongly urge that you get either a hardwired or a portable EMS to protect your trailer. A "true EMS" isn't cheap, but at the price of converter/chargers, if you'd have had one already, you wouldn't be on your "third converter this season".....
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Old 05-28-2023, 10:34 AM   #5
charleshoffman455
Junior Member
 
Join Date: May 2023
Location: Hudson
Posts: 9
My AC power keeps coming on and off. The campers rear A/C will work sporadically. When it stops so does the microwave. It wil start working again when it feels like it. Yesterday, randomly I had correct current everywhere. But the GFI started making a burning smell. When it finally quit everything in the camper went back to being rev ground flashing red on my meter.
charleshoffman455 is offline   Reply With Quote
Old 05-28-2023, 10:40 AM   #6
charleshoffman455
Junior Member
 
Join Date: May 2023
Location: Hudson
Posts: 9
I’m not an electrician. Is there a simple guide to follow to check continuity? And thanks for helping us. We are running off a house ac unit to keep the dogs cool on this holiday weekend.
charleshoffman455 is offline   Reply With Quote
Old 05-28-2023, 11:07 AM   #7
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 26,996
First, disconnect the trailer from shore power and remove the front cover from the trailer power center. Check EVERY screw on EVERY buss bar to make sure all the wires are tightly secured in their respective wire terminal. Also check the circuit breaker wire terminals to make sure they are tight. If everything is tight and doesn't appear to have overheated (burned or brown wire insulation or soot at the screws holding the wires in place), then you can assume that the trailer power center wiring is good.

Next, I'm assuming you have a removeable shore power cable ????

If you do, then disconnect it from the trailer and lay it on the ground. Get both ends close to each other and have one person hold the ohmmeter with one lead on the L1 pin on the campground end of the plug (the end with pins) and the other lead on the L1 "hole" on the trailer end of the plug. You should have 0 ohms. Have another person "twist, bend and wiggle" both ends of the cable end plugs to check for a loose/broken wire inside the cable assembly.

Repeat this for L2, Neutral and ground pins/receptacles on the plug.

THEN, repeat the entire process with one of the leads on L1 and the other lead on the other three pins to see if there is a short inside the shore cable end plugs. Repeat this check on L1, Neutral and Ground pins.

Any needle movement on the ohmmeter (or changing LCD numbers) will indicate a problem on the inside of the shore power cable. If the cable functions properly, then you've pretty much eliminated the trailer as the problem. That only leaves the campground power pedestal and/or the campground power grid....

When you consider that the power pedestal sat all winter, outside in rain and snow, it's realistic to expect if there's a "dramatic change in power" that the pedestal is probably the "weakest link" or the "greatest probability of causing problems"....

This does not "completely rule out the trailer as the cause of the problem, but does help narrow down the cause to be outside the trailer.
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Old 05-28-2023, 11:12 AM   #8
charleshoffman455
Junior Member
 
Join Date: May 2023
Location: Hudson
Posts: 9
Present situation. Like I said randomly the converter plug show correct and ac power is working.
Attached Thumbnails
Click image for larger version

Name:	704DF27B-1CB3-4538-B80D-2B4395FED932.jpg
Views:	42
Size:	73.5 KB
ID:	44054  
charleshoffman455 is offline   Reply With Quote
Old 05-28-2023, 12:49 PM   #9
flybouy
Site Team
 
Join Date: Oct 2011
Location: Joppa, MD
Posts: 11,752
Quote:
Originally Posted by charleshoffman455 View Post
I’m not an electrician. Is there a simple guide to follow to check continuity? And thanks for helping us. We are running off a house ac unit to keep the dogs cool on this holiday weekend.
. Can you clarify the bolded sentence? Are you saying you have the camper plugged into a 15 Amp receptical via a plug adapter?
__________________
Marshall
2012 Laredo 303 TG
2010 F250 LT Super Cab, long bed, 4X4, 6.4 Turbo Diesel
flybouy is offline   Reply With Quote
Old 05-28-2023, 01:28 PM   #10
charleshoffman455
Junior Member
 
Join Date: May 2023
Location: Hudson
Posts: 9
Portable ac unit plug into separate receptacle on pedestal.
charleshoffman455 is offline   Reply With Quote
Old 05-28-2023, 01:30 PM   #11
charleshoffman455
Junior Member
 
Join Date: May 2023
Location: Hudson
Posts: 9
I have no help but in theory if I contort the cable it should set the tester to fault inside the camper correct.
charleshoffman455 is offline   Reply With Quote
Old 05-29-2023, 12:44 PM   #12
charleshoffman455
Junior Member
 
Join Date: May 2023
Location: Hudson
Posts: 9
Did the wiggle test and no change. We borrowed a fancy surge protector/meter and there has not been a problem since. AC power has worked with no interruptions. I have not put the new converter in yet. I don’t want to blow another one but at this time, it’s been 24 hrs with no faults, that I should install it. Would a bad or weak battery cause this problem? The battery wouldn’t charge. I checked and saw it had almost no acid. I added a lot of distilled water and recharged with no problems.
charleshoffman455 is offline   Reply With Quote
Old 05-29-2023, 01:36 PM   #13
flybouy
Site Team
 
Join Date: Oct 2011
Location: Joppa, MD
Posts: 11,752
Quote:
Originally Posted by charleshoffman455 View Post
Did the wiggle test and no change. We borrowed a fancy surge protector/meter and there has not been a problem since. AC power has worked with no interruptions. I have not put the new converter in yet. I don’t want to blow another one but at this time, it’s been 24 hrs with no faults, that I should install it. Would a bad or weak battery cause this problem? The battery wouldn’t charge. I checked and saw it had almost no acid. I added a lot of distilled water and recharged with no problems.
. Sounds like the electrolyte (battery water) boiled out then the plates inside the battery warped until they shorted out. No amount of distilled water will fix that. Replace the battery before doing anything else.

. As to the converter it may be damaged. A battery with a shorted cell can cause the converter to fail. I'd turn the breaker to the converter off, remove the DC side wires, then turn the breaker on and check for DC voltage. If the two reverse polarity fuses are confirmed good and the DC side of the converter isn't producing over 12 vdc then the converter has failed.
__________________
Marshall
2012 Laredo 303 TG
2010 F250 LT Super Cab, long bed, 4X4, 6.4 Turbo Diesel
flybouy is offline   Reply With Quote
Old 05-31-2023, 05:09 PM   #14
charleshoffman455
Junior Member
 
Join Date: May 2023
Location: Hudson
Posts: 9
No need. I watched 3 converters catch on fire.
charleshoffman455 is offline   Reply With Quote
Old 06-01-2023, 05:36 AM   #15
flybouy
Site Team
 
Join Date: Oct 2011
Location: Joppa, MD
Posts: 11,752
Quote:
Originally Posted by charleshoffman455 View Post
No need. I watched 3 converters catch on fire.
On the same trailer?
__________________
Marshall
2012 Laredo 303 TG
2010 F250 LT Super Cab, long bed, 4X4, 6.4 Turbo Diesel
flybouy is offline   Reply With Quote
Old 06-07-2023, 05:32 AM   #16
n1282x
Junior Member
 
Join Date: Oct 2014
Location: Sun City
Posts: 23
Open neutral!!!

Quote:
Originally Posted by charleshoffman455 View Post
I have a 2017 Premier 34 BHPR. We came back to camp after being gone for a couple of hours. Converter and main breaker were kicked. We had AC power (microwave and 2nd A/C worked) but nothing else. Tested converter and no power was coming out to the battery. Replaced the converter and soon as I plugged it in it blew up. The only thing plugged in while we gone was the golf cart to the outside receptacle. The GFI was not kicked. Pulled all outlets and did not find any burnt wires. Here is where things get weird. For some reason there is 220 going to the ghi. The ghi did not blow. But then suddenly I had 110 to everything and I could have plugged in another converter but decided to wait. After about 1/2 hr it went back to being 220 and finally killed the GFI outlet. Any suggestions other than tearing apart the camper to find a short? Even with the breaker off to the GFI it’s showing 75 volts and 230 when it’s on. On my outlet tester it shows red fault 30 VAC hot/grd rev when plugged into the converter outlet and the gfi before it burned up.
Your problem is an open neutral leg. Concentrate on that!
n1282x is offline   Reply With Quote
Old 06-07-2023, 06:43 AM   #17
wiredgeorge
Senior Member
 
wiredgeorge's Avatar
 
Join Date: Nov 2017
Location: Mico, TX
Posts: 7,467
Quote:
Originally Posted by n1282x View Post
Your problem is an open neutral leg. Concentrate on that!
No offense but the OP doesn't appear to be highly skilled regarding electrical workings. Perhaps some explanation of what or how to check an open neutral leg might be in order.
__________________
wiredgeorge Mico TX
2006 F350 CC 4WD 6.0L
2002 Keystone Cougar 278
2006 GL1800 Roadsmith Trike
wiredgeorge is offline   Reply With Quote
Reply

Tags
converter


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RV® is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 02:25 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.