First, Welcome to the forum.
Seems odd to me that CW finds a problem but did not take the time to discover the cause. They likely have a troubleshooting/diagnostic charge over and above the inspection charge. I'd "get to know" the service manager over this issue. I've always found that good communication with the service manager can go a long way to getting things done without a bunch of run-around. Could be a simple fix since the Passport is already in the shop. If it's a bigger problem you may want to look at some recourse through the previous owner for non-disclosure.
__________________
2017 Cougar 279RKSWE
2007.5 Dodge Ram 2500 6.7 Cummins
Retirement Training Completed
I think the little voices in my head have started a chat group.
|