Just wanted to update. I wanted to take the new 5ver out on a short trip just make sure there weren't any major issues with anything. There weren't. The only problems were a a drawer that needed adjustment and the lock on one of the slam doors was messed up, key won't go in it. So Monday I call the dealer to see about getting a replacement slam door assembly and bitch about them hosing me on the batteries. I get some switchboard operator who says all the service writers are busy and could they call me back so, I give her my name and number. Two days later still no return call. I get pissed and call the salesman who we had worked with. He said that when he entered everything in the computer he remembered he put two group 27's in there. He said he was off for a few days and would deal with it on Friday (yesterday) when he got back to work. He called me around 9:30 yesterday morning and offered me two solutions I could bring the 5ver in and they would replace the batteries or they would just send me a check for $250 so I could buy the batteries and they would have a new slam door assembly drop shipped to me with correct key code. I took option #2 because the dealer is about a 2.5 hour round trip. So to sum it up I am still not happy with the dealership's service people but, at least the salesman came through.
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Rick
2021 Alpine 3790FK
2021 Ford SD F350 6.7 PS 4x4 Crew Cab LB Dually
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