Kelly, you were correct in asking here before just heading out. I experienced roughly the same thing two years ago and experienced what the Demco tech called 'high-hitching.' The latch worked properly, the padlock went on, a small safety tug went fine, and when I pulled out and turned left it popped out, wrecked the tailgate, and luckily for everything else the pin caught on the Demco base and didn't hit the bed. $2000 later for a new tailgate I'm 100% smarter. I also agree that a nylon plate is superb, and a little spray white lube around the jaws etc will go a long way in operation.
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Jim in Memphis, Wife of 51 years is Brenda
2019 F450 6.7 Powerstroke
2018 Mobile Suites 40RSSA
2021 40' Jayco Eagle
2001 Road king w/matching Harley sidecar
2021 Yamaha X2 Wolverine 1000
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