Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Keystone RV Forums > Keystone Tech Forums > Technical Corner
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 12-02-2013, 01:29 PM   #1
davidjsimons
Senior Member
 
davidjsimons's Avatar
 
Join Date: Nov 2012
Location: Virginia
Posts: 865
Tst507 tpms

Today while handling the monitor to my system, I felt a snap inside the case. To my surprise, the antennae broke loose inside the unit, thus not permitting it to receive a signal. Fully prepared to ship mine back for repairs or to buy a new monitor, I called the manufacturer. When I told the lady on the phone what had happened, without question, she said that they would have a new unit out to me tomorrow morning. I just wanted to pass along this wonderful example of customer service to anybody in the market for a TPMS.


2013 Cougar 28 RBS
2012 Ram 3500 Dually
6.7 Cummins H.O.
4.10 rears.
davidjsimons is offline   Reply With Quote
Old 12-02-2013, 02:03 PM   #2
labs4life
Senior Member
 
labs4life's Avatar
 
Join Date: Dec 2012
Location: Woodstock, GA
Posts: 405
There are still a few great companies with awesome customer service still out there. That is awesome they did that, even without sending the old one back first.
labs4life is offline   Reply With Quote
Old 12-06-2013, 06:17 PM   #3
davidjsimons
Senior Member
 
davidjsimons's Avatar
 
Join Date: Nov 2012
Location: Virginia
Posts: 865
As promised, my new monitor arrived yesterday, free of charge.


2013 Cougar 28 RBS
2012 Ram 3500 Dually
6.7 Cummins H.O.
4.10 rears.
davidjsimons is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RV® is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 10:20 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.