Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Keystone RV Forums > Keystone Tech Forums > Repairs & Maintenance
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 05-01-2022, 07:41 AM   #1
randl
Junior Member
 
Join Date: Sep 2017
Location: Mooresburg
Posts: 9
Help with my norcold 2118 refrigerator

Help my norcold 2118 refrigerator in my 2017 Fuzion has went out and 2 bags of ice melted in freezer now nothing works. No lights no powerr. The controls don't work and the display panel doesn't light up eathe. What do I do or how do i fix it? Please help
randl is offline   Reply With Quote
Old 05-01-2022, 12:05 PM   #2
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,237
First thing is to check for 12VDC at the control board. After that you can check the fuse on the control board.
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 05-01-2022, 03:52 PM   #3
randl
Junior Member
 
Join Date: Sep 2017
Location: Mooresburg
Posts: 9
Where are they located? Thank you for replying
randl is offline   Reply With Quote
Old 05-01-2022, 04:26 PM   #4
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,237
Take the lower access panel off on the exterior of the trailer. There will be a plastic “block” with 12V wires going to it, and then going to the fridge. Most likely White and White with a colored tracer. The tracer is 12V positive.

If you have voltage on each side, then we need to look for an “overheat” device that is a common failure. Can you post an overall pic of the back of the fridge?
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 05-01-2022, 04:41 PM   #5
bsmith0404
Senior Member
 
bsmith0404's Avatar
 
Join Date: Mar 2014
Location: Las Cruces
Posts: 4,665
Quote:
Originally Posted by randl View Post
Help my norcold 2118 refrigerator in my 2017 Fuzion has went out and 2 bags of ice melted in freezer now nothing works. No lights no powerr. The controls don't work and the display panel doesn't light up eathe. What do I do or how do i fix it? Please help
Has everything dried out? Sounds like water ran down into your control panel. Possibly shorted out the control panel. I’ve seen things start working again when everything dries out. As mentioned, that may also have blown fuses. I’d be checking the fuses, but also making sure all the moisture is out. If things are still wet, shorting out and blowing fuses, changing the fuse will just blow another fuse.
bsmith0404 is offline   Reply With Quote
Old 05-02-2022, 04:15 AM   #6
xrated
Senior Member
 
xrated's Avatar
 
Join Date: Oct 2016
Location: "Murvil, TN
Posts: 2,198
Quote:
Originally Posted by randl View Post
Help my norcold 2118 refrigerator in my 2017 Fuzion has went out and 2 bags of ice melted in freezer now nothing works. No lights no powerr. The controls don't work and the display panel doesn't light up eathe. What do I do or how do i fix it? Please help
The symptoms you describe above, leads me to believe that the 5A glass fuse in the "black box" that is located on the back of the refrigerator has blown. Chuckster57 has described where it is located. You can open the cover and look inside and see if that 5A glass fuse is good or blown.....I'm betting it has blown. That fuse provides power for the three fans on the rear of the fridge, the inside lights in the fridge, and also power to the control display on the front of the fridge.

If that fuse is blown, you can try replacing it and see if it works. Many times, when that fuse blows, the problem lies in one of more of the three fans on the back of the fridge. There are two fans up towards the top, in the back of the fridge, and one smaller fan down towards the bottom of the fridge...in the back.

That 5A fuse is running very close to the capacity of the fuse. NORCOLD has stated that it is OK to replace that 5A fuse with a 7 1/2 amp fuse.

So my suggestions.....
1. Replace the 5A fuse and try it again. If it works, try to see if any of the three fans are not running....or appear to be running slower than they should be......OR making any kind of unusual noises, like a bearing is dry or binding. Replace any fan that does not appear to be "right".

2. If replacing the 5A fuse causes the fridge to run again, but then blows a second time...AND...you cannot see any issues with the fans, try putting a 7 amp fuse in....or up to a 7 1/2 amp fuse. DO NOT go larger than 7 1/2, as that might compromise the wiring back there.

2A. If the 5A fuse blows immediately when you put it in, that will likely be something a bit involved.....indication a direct short somewhere in the circuitry. If could be the control board, it could be a pinched wire, it could be one of the motors....but it will certainly be more involved troubleshooting it.....unless you see a spark come from where the problem area is...(sometimes a spark can be useful for finding electrical issues )

3. If the 5A fuse blows immediately DO NOT TRY THE 7 OR 7 1/2 AMP FUSE. IT'S TIME FOR FINDING THE ISSUE BEFORE PROCEEDING.
__________________
2016 F350 King Ranch Crew Cab Dually Diesel 4x4
2018 Grand Design Momentum 394M
2023 Suzuki GSX-S1000GT+
Excessive payload capacity is a wonderful thing

"If it ain't Fast....It ain't Fun"
xrated is offline   Reply With Quote
Old 05-02-2022, 10:26 AM   #7
randl
Junior Member
 
Join Date: Sep 2017
Location: Mooresburg
Posts: 9
First off let me say thank you for helping. I have checked the fuses in the black box and a pear to be ok. But still nothing. Would it be possible to look ok but be bad? How do i get to the front control panel to check and see if it's bad?
randl is offline   Reply With Quote
Old 05-02-2022, 10:41 AM   #8
randl
Junior Member
 
Join Date: Sep 2017
Location: Mooresburg
Posts: 9
Let me also ask if my battery is bad would that cause it not to work?
randl is offline   Reply With Quote
Old 05-02-2022, 11:15 AM   #9
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,237
Quote:
Originally Posted by randl View Post
First off let me say thank you for helping. I have checked the fuses in the black box and a pear to be ok. But still nothing. Would it be possible to look ok but be bad? How do i get to the front control panel to check and see if it's bad?
Quote:
Originally Posted by randl View Post
Let me also ask if my battery is bad would that cause it not to work?
Have you verified 12VDC at the fridge connections? You do need around 11.8 volts minimum for the fridge to turn on.
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 05-02-2022, 11:37 AM   #10
randl
Junior Member
 
Join Date: Sep 2017
Location: Mooresburg
Posts: 9
No I haven't. But I will
randl is offline   Reply With Quote
Old 05-02-2022, 11:39 AM   #11
randl
Junior Member
 
Join Date: Sep 2017
Location: Mooresburg
Posts: 9
Would that be the same even tho I'm plugged into shorepower?
randl is offline   Reply With Quote
Old 05-02-2022, 11:42 AM   #12
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,237
Quote:
Originally Posted by randl View Post
Would that be the same even tho I'm plugged into shorepower?
If your plugged into shore power, and the converter is working you should see 13+ volts, but yes you need the minimum voltage from some source.
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 05-15-2022, 06:11 AM   #13
raptor0818
Member
 
Join Date: Jul 2020
Location: Berkley
Posts: 58
Good morning randl, had the same problem this week, refrig ran for almost a day and then quit. After trouble shooting, found 5 amp fuse blown, replaced and ran for a few hours. Replaced fuse a few times, each run time got shorter. Called Norcold and tech said it's either a fan or a flaper/flapper, not sure where the flapers are, would imagine flaper opens and close an opening at frig and freezer. What I'm saying is it could be the 5 amp fuse. Good luck
raptor0818 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RV® is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 12:53 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.