In-Command Voltage

[wrvond]

All true.

I really wanted to see the resolution on this one, though.
Did it really come from the dealer with two batteries and are they wired correctly?

Piqued my interest...

[flybouy]

Originally Posted by wrvond

All true.

I really wanted to see the resolution on this one, though.
Did it really come from the dealer with two batteries and are they wired correctly?

Piqued my interest...

You could send a PM and ask. If they have the notification set up to recieve notifications it will send an email letting them know they have a message.

[wrvond]

Originally Posted by flybouy

You could send a PM and ask. If they have the notification set up to recieve notifications it will send an email letting them know they have a message.

I may just do that, if for no other reason than somebody else might search on the same problem and it might help them out.

[snow]

I would like to know what happened myself , I have an issue with mine as well I spoke with the dealer yesterday and haven’t heard back from him yet but I lost my display in the RV well I have a background light but that’s all I also spoke with a guy from the company that makes the In command and that didn’t go very well he didn’t really want to have anything to do with me but that’s fine I just need info on where I can get a display mine is in a 2020 cedar creek 37 RTH I have the model of the display but not with me right now any help would be appreciated

[wrvond]

Originally Posted by snow

I would like to know what happened myself , I have an issue with mine as well I spoke with the dealer yesterday and haven’t heard back from him yet but I lost my display in the RV well I have a background light but that’s all I also spoke with a guy from the company that makes the In command and that didn’t go very well he didn’t really want to have anything to do with me but that’s fine I just need info on where I can get a display mine is in a 2020 cedar creek 37 RTH I have the model of the display but not with me right now any help would be appreciated

Have you tried resetting the control board down in the pass through? Disconnecting batteries and shore power might also help.

[snow]

Yes I did the one in the pass through and the one in the RV with no help I’m at standstill right now the guy from The dealership hasn’t called me back yet either but thanks for telling me that

[markcee]

Originally Posted by snow

Yes I did the one in the pass through and the one in the RV with no help I’m at standstill right now the guy from The dealership hasn’t called me back yet either but thanks for telling me that

If you are referring to the InCommand module, the dealer will likely be fairly worthless to you anyway.

You will be better served getting additional tips here or contacting ASA Electronics directly:

(800) 688-3135 – Option 1

Mon-Fri 7a - 8p EST

ASA has very helpful customer service.

[snow]

Thanks Markcee I will give them a call tomorrow and keep watching this forum

[JRTJH]

Originally Posted by snow

Thanks Markcee I will give them a call tomorrow and keep watching this forum

Often times, just removing power from the system will reset it and clear the problems.....

You can't reset it by just turning the system off, or by removing shore power or by removing battery power at the battery cutoff switch. You will need to COMPLETELY remove power. That means unplugging shore power, disconnecting the battery and, if you have a solar system, disconnecting it from the system as well (some wiring practices provide 12 volt power to the trailer through the solar system, many don't, so disconnect it to be sure).

Once power is COMPLETELY removed from the system, when power is reapplied, the system will reboot and HOPEFULLY clear the problems.....

[snow]

Thanks JRTJH I’ll try that when I get home there’s also a little brown reset button on the command module as well I did reset that but didn’t help

[PoCoDep]

Just an interesting side note. My new Cougar was delivered from the dealer with (2) 12V batteries wired in series. I discovered this because of something I read on this forum.

[sourdough]

Originally Posted by PoCoDep

Just an interesting side note. My new Cougar was delivered from the dealer with (2) 12V batteries wired in series. I discovered this because of something I read on this forum.

Have you had it a while and got to check things out. If they wired it up 24vdc and then ran/tested things no telling what kind of issues they could have caused.

[PoCoDep]

I've used it several times this year, & haven't found any issues yet. Something may come up later, or maybe I got lucky & corrected it before any serious damage was done.