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Old 01-04-2013, 12:23 PM   #1
Kathi141
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Thumbs up 2013 keystone cougar high country tt

we just cant say enough good things about Folsom Lake Rv!!!! We bought the Trailer in May, and were unable to bring it back until December, for some slight repairs and the installation of a backup camera. We e-mailed a list of the things we needed done so they were prepared. We had a list of 12 items, the worst was the mattress in the bedroom that slanted towards the middle. They were very very friendly and professional. When they were done, they gave us a list of what was wrong and what they did to fix it. Kudos Kudos
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Old 01-04-2013, 01:40 PM   #2
davidjsimons
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Sounds like you have a good dealer to service your unit.


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Old 01-13-2013, 02:24 PM   #3
UTRod
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I have the same problem with my mattress am curious to what they did to help resolve this issue for you.

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Old 01-13-2013, 04:49 PM   #4
Terry W.
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Mattress

We had the same problem in our Avalanche I removed the mattress, removed the ply-wood and measured a 2x4 placed it under the joint and screw thru the ply-woor into the 2x4 and no more problems.
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