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Old 07-09-2017, 07:57 AM   #1
seaward83
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Not their fault, but frustrating just the same. 2017 keystone summerland, first time

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Old 07-09-2017, 08:07 AM   #2
chuckster57
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Looks like none of the text for your post made it.
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2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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Old 07-09-2017, 08:10 AM   #3
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Quote:
Originally Posted by chuckster57 View Post
Looks like none of the text for your post made it.
But it's not their fault!!!! Sorry ... could not help myself. I hope the OP comes back and re-submits their post.
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Old 07-09-2017, 08:12 AM   #4
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Originally Posted by hankpage View Post
But it's not their fault!!!! Sorry ... could not help myself. I hope the OP comes back and re-submits their post.
Your just being PC now I sent them a PM.
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2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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Old 07-09-2017, 08:42 AM   #5
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It is frustrating just the same!
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Old 07-09-2017, 01:27 PM   #6
seaward83
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M..k... try this again... I purchase 2017 Summerland Fireside a year ago, and this was my first chance to use it due to medical issues shortly after purchase. I wish they had told me this was either a 'beginner' or 'short trip only' camper/trailer. I would have paid the extra for one that could last an extended trip. Within one week, the seals around both storage have come off, part of where the a/c was put in won't stay on, the whole thing is creaking, well, like I do in the mornings... not sure... what my next move is... any time I've tried to contact the dealer in the past, they have not returned my attempt. I should have waited to get it..


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Old 07-09-2017, 01:47 PM   #7
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Cat, you are travelling in a unit that sells for 12-15k or thereabouts. It is an entry level unit. Give it a chance with the selling dealer. The seals on the storage doors won't be a problem. The air conditioner problem I didn't quite understand, but it won't be a big deal to fix, I'm sure. Now, the creaks were included at no extra charge. They are in the biggest and the best. Take a couple minutes and explain in detail what the problems are and let's see if those in the know can help you out.
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2019 F450 6.7 Powerstroke
2018 Mobile Suites 40RSSA
2021 40' Jayco Eagle
2001 Road king w/matching Harley sidecar
2021 Yamaha X2 Wolverine 1000
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Old 07-09-2017, 01:54 PM   #8
chuckster57
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Not their fault, but frustrating just the same. 2017 keystone summerland, first time

If it's any comfort, I can tell you even the $$$ RV's can have problems. They are built by humans not robots and the assembly line is QUANTITY driven.
Now that it's yours, if indeed you can articulate a good reason that you weren't able to use the trailer during the initial warranty period, Keystone may extend it. I have seen other manufacturers extend warranties so it's worth a try.

IMO no matter if you bought a $5000.00 or a $500,000.00 unit, you are entitled to a certain level of quality and craftsmanship. Keep on with your selling dealer and reach out to Keystone. At this point I for one am happy to hear your healthy enough to use it!! Keep us in the loop.
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2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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Old 07-18-2017, 06:39 AM   #9
seaward83
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Well, it's back at the dealers. Ended up with damage from the trip. So maybe I can get stuff looked at then.


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