New Keystone Cougar 316RLS owner

judieb68 · 01-15-2022, 09:11 AM

Hi all. My husband and I just purchased 2022 cougar 316 RLS. Love it, but having a few issues. Major one being gray water tank overflowed into underbelly. I assume this is not supposed to happen.

**flybouy** · 01-15-2022, 10:15 AM

Quote:

Originally Posted by judieb68

Hi all. My husband and I just purchased 2022 cougar 316 RLS. Love it, but having a few issues. Major one being gray water tank overflowed into underbelly. I assume this is not supposed to happen.

Welcome to the forum. There's no way for the gray water holging tank to "overflow" into the underbelly. Typically if the graywater is full it will back up into the shower or sink, depending on what's connected to it. You have a leak either in the tank or a fitting connected to it. I would suggest notifying your dealer on Monday and get a waaranty claim started.

judieb68 · 01-15-2022, 12:39 PM

Thanks for the info. I have contacted a few dealers in my area. Bought RV out of state so trying to find dealer that will do warranty service.

**sourdough** · 01-20-2022, 10:30 AM

Quote:

Originally Posted by judieb68

Thanks for the info. I have contacted a few dealers in my area. Bought RV out of state so trying to find dealer that will do warranty service.

The thread took a bit of a turn there for a bit. Have you found a dealer to take care of your issue?

As was mentioned, it's not normal for a grey tank to overflow into the belly. Which tank is overflowing; galley or bathroom? Also, have you checked all the drain connections running into those tanks both above and below the floor? A loose drain fitting might be letting water run onto the tank and then onto the coroplast. It can even run from inside the trailer, down the drain pipe and then over the tank. Look at all those connections carefully. It could also be a cracked fitting, split tank or ??? but let's hope not. I had one where a screw left on top of the tank during manufacture finally wore a hole through the top of the tank where it was trapped. Good luck and keep us apprised.

markcee · 01-20-2022, 10:38 AM

Quote:

Originally Posted by sourdough

The thread took a bit of a turn there for a bit.

Business as usual

**sourdough** · 01-20-2022, 10:44 AM

Quote:

Originally Posted by markcee

Business as usual

Just wanted to let the OP know, who is new, that her initial problems/questions were still with us and we were interested in helping.

wiredgeorge · 01-20-2022, 02:48 PM

Quote:

Originally Posted by markcee

Business as usual

One more buzz kill and I ask for your payload!

rhagfo · 01-20-2022, 04:57 PM

Quote:

Originally Posted by judieb68

Hi all. My husband and I just purchased 2022 cougar 316 RLS. Love it, but having a few issues. Major one being gray water tank overflowed into underbelly. I assume this is not supposed to happen.

Quote:

Originally Posted by judieb68

Thanks for the info. I have contacted a few dealers in my area. Bought RV out of state so trying to find dealer that will do warranty service.

The issues could be a in sealed connection, likely at the tank, the other could be a cracked tank. Should not leak, we have filled ours to the point of standing water in the shower pan.

Have you looked into a mobile RV repair service? Might be the best option. It sucks that dealers won’t service what they didn’t sell.

jimborokz · 01-27-2022, 06:07 PM

On the bright side, at least it is the grey tank and not the black.

Welcome to the forum from NY/GA
wishing you many years of great RVing.

judieb68 · 01-27-2022, 07:20 PM

Mobile tech looked at it today. Seems to be loose connection only. Easy fix thankfully.

jsb5717 · 01-15-2022, 01:06 PM

Welcome aboard! Definitely a warranty issue so I hope you get some satisfaction with a different dealer.

I was just looking at that floor plan yesterday...very nice use of space that gives the dual vanities. If there's a different 5er in our future that feature would be on the list.

judieb68 · 01-15-2022, 03:54 PM

We took months looking at Floorplan. We found this one to be the best for storage and large bathroom. It was hard to find though. We love it.

**flybouy** · 01-15-2022, 01:13 PM

You might want to take a look at the payload of your 2500 truck. The trailer you list has a gvw of 12,282 lbs. The typical pin weight is ~23% of the trailer weight or 2,825 lbs. Add another 200 + lbs for the hitch and your truck is carrying over 3,000 lbs. Thats before you put anything else into your truck. Your truck payload can be found on the driver's door jamb and is the yellow and white sticker that lists the tire pressures.

rhagfo · 01-16-2022, 04:54 PM

Quote:

Originally Posted by flybouy

You might want to take a look at the payload of your 2500 truck. The trailer you list has a gvw of 12,282 lbs. The typical pin weight is ~23% of the trailer weight or 2,825 lbs. Add another 200 + lbs for the hitch and your truck is carrying over 3,000 lbs. Thats before you put anything else into your truck. Your truck payload can be found on the driver's door jamb and is the yellow and white sticker that lists the tire pressures.

We’ll Marshal, a 2022 GM 2500 has a max GVWR of 11,500, so payload north of 3,200# most likely. About three years ago this would be a SRW 3500.

Roper46 · 01-16-2022, 05:14 PM

Quote:

Originally Posted by rhagfo

We’ll Marshal, a 2022 GM 2500 has a max GVWR of 11,500, so payload north of 3,200# most likely. About three years ago this would be a SRW 3500.

I am really curious to see what the payload will be on my 2022 GMC 3500 SRW.

Jake's Keystone · 01-17-2022, 02:09 PM

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Originally Posted by Roper46

I am really curious to see what the payload will be on my 2022 GMC 3500 SRW.

Here are some pics of a 2022 3500 stickers.

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Roper46 · 01-17-2022, 02:26 PM

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Originally Posted by Jake's Keystone

Here are some pics of a 2022 3500 stickers.

Attachment 37911

Attachment 37912

WOW !! Payload of 3671#, significant increase over my 2097# on current truck.

**flybouy** · 01-16-2022, 07:27 PM

Quote:

Originally Posted by rhagfo

We’ll Marshal, a 2022 GM 2500 has a max GVWR of 11,500, so payload north of 3,200# most likely. About three years ago this would be a SRW 3500.

Well Russ that doesn’t mean EVERY one built has that much payload. If there's someplace that says that's the MINIMUM payload for that truck then by all means, please share.

rhagfo · 01-17-2022, 06:19 AM

Quote:

Originally Posted by rhagfo

We’ll Marshal, a 2022 GM 2500 has a max GVWR of 11,500, so payload north of 3,200# most likely. About three years ago this would be a SRW 3500.

Quote:

Originally Posted by flybouy

Well Russ that doesn’t mean EVERY one built has that much payload. If there's someplace that says that's the MINIMUM payload for that truck then by all means, please share.

Well don't give a person with an F350 SRW a free pass then, as you could get them with a GVWR of 9,900##!

Personally I think the manufactures are helping buyers play games with registration laws and HOA rules! just because it has F250 or 2500 on the door or hood, once over 10,000# GVWR it is still a class 3 truck.

Some register by weight some by designation.

**flybouy** · 01-17-2022, 07:19 AM

Quote:

Originally Posted by rhagfo

Well don't give a person with an F350 SRW a free pass then, as you could get them with a GVWR of 9,900##!

Personally I think the manufactures are helping buyers play games with registration laws and HOA rules! just because it has F250 or 2500 on the door or hood, once over 10,000# GVWR it is still a class 3 truck.

Some register by weight some by designation.

OK, and your point? I don't understand the issue with letting someone know there MAY be an issue. If it get's them to look, and confirm that they are either PK or not what's the harm?

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