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Old 10-07-2013, 01:53 PM   #1
kenj
Junior Member
 
Join Date: Oct 2012
Location: Bethlehem, Pa
Posts: 3
Poor Dealer Service

Was having a problem with water leaking in my slide out of my 2011 Residence. Had local Keystone Dealer, who we bought the trailer new from and paid a good price, come up numerous times over the past 2 years and they kept saying it a hole in the roof caused by a branch falling on it. Had friend who works for another RV Dealer come check it and found no hole in the roof. Finally the Dealer who I bought it from came up and found that the problem all along was the seal by the slide out. This comes after numerous trips and me paying for them to fix the water damage inside of the trailer. I think Keystone should check these Dealers periodically and find out what kind of job they are doing. I also feel that I was taken by the Keystone Dealer.
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Old 10-07-2013, 02:09 PM   #2
tileman
Senior Member
 
Join Date: May 2012
Location: Fla
Posts: 351
Sorry to hear about you leak.

As long as the dealers sale these units I bet keystone could care less about the end buyer sad but true. Cause every buyer they lose I bet they gain 2 more some how.

Been down this road with my GMC work trucks...


Good luck and hope your leak was fixed.
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Old 10-08-2013, 07:19 AM   #3
airforceret
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Join Date: Sep 2013
Location: Mishawaka, Indiana
Posts: 238
You should make your complaint known to keystone RV. No guarantee you will get anything in return, but if you look around on this forum, you will see that some have been fortunate in resolving their issues.
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