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05-31-2017, 09:57 AM
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#1
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Junior Member
Join Date: May 2017
Location: Olympia
Posts: 3
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Helium Fridge question
We have the Helium Fridge in our 2015 Hideout.
Having trouble with it not switching from power to gas...
Good gas connections, mode panel in good working condition.
Any tips or tricks?
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A Must!
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05-31-2017, 10:27 AM
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#2
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Senior Member
Join Date: Aug 2012
Location: Waco, Tx
Posts: 5,457
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When does this occur, if after the propane has been off for while then you probably need to purge the air from the lines. I learned to always light the stove top for a couple of minutes
Javi
__________________
2015 Ford F350 DRW 6.7 Diesel XL
2020 Avalanche 313 RS
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05-31-2017, 10:33 AM
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#3
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Senior Member
Join Date: Nov 2012
Location: Fruitland
Posts: 3,357
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Refers use helium now. Did then go away from ammonia.
__________________
2013 24RKSWE (27ft TT) Cougar 1/2 ton series SOLD 10-2021
2013 Ford F350 4x4 CC 6.7 engine, 8 ft bed, 3.55 rear end, lariat package
Retired from Oregon State Police in 2011 than worked another 9.5 years as a small town traffic cop:
As of 05-2020, I am all done with 39 years total police work. No more uniforms for me.
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05-31-2017, 10:44 AM
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#4
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Site Team
Join Date: Jun 2009
Location: Venice
Posts: 5,346
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Quote:
Originally Posted by Ken / Claudia
Refers use helium now. Did then go away from ammonia.
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Not all. Most still use ammonia.
__________________
Hank & Lynn
2007 Cougar 290RKS, E-Z Flex, 16" XPS RIBs ( SOLD .. Gonna miss her ... looking for new 5r)
2004.5 Dodge 2500 QC, LB, 5.9HO, WestTach gauges, Ride-Rite
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05-31-2017, 11:50 AM
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#5
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Senior Member
Join Date: Apr 2017
Location: Oswego
Posts: 604
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New design to me: http://www.atwoodmobile.com/refrigerators/
Before I try to use the gas mode I purge the gas line by lighting one of the burners on the stove.
Found this in the manual:
http://www.atwoodmobile.com/manuals/..._Manual_11.pdf
When switching to gas operation, the refrigerator control begins a 40 second trial ignition cycle. During this period, the control opens the gas safety valve and begins sparking the burner. If after 40 seconds the control fails to detect the presence of a flame, the control shuts off the gas safety valve and stops sparking the burner. The CHECK indicator on the control panel turns on indicating that the burner failed to ignite. The CHECK indicator can be reset by turning the refrigerator off and then back on again and a new 40 second trial ignition cycle begins. On initial startup or after changing a propane tank, it is possible that air in the gas supply lines will require 2 or 3 ignition trials before successfully lighting the burner.
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RV - 2017 Avalanche 320RS
TV - 2011 Chevy Silverado 3500HD LTZ CCLB Duramax SRW 4X4
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05-31-2017, 03:09 PM
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#6
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Senior Member
Join Date: Feb 2015
Location: Texas
Posts: 1,090
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Quote:
Originally Posted by NorskeBob
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I think I read somewhere that atwood was bought by dometic, not sure if they are going to continue the line or not... sure hope parts will be available for the one in my rig.
-Brian
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2014 Bullet Premier 22RBPR - let the camping commence!
2013 F150 Platinum - 5.0 - 3.55 ELD + towing package
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06-09-2017, 10:41 AM
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#7
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Junior Member
Join Date: Jun 2017
Location: Calgary
Posts: 2
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Good Morning I have a 2013 Hideout and I am having a problem with our fridge as well it has been in the shop for days in the last couple of years trying to find the problem and all I get told after testing your unit it all looks ok but when we head out camping after 4 days my fridge goes into defrost mode I feel and will not go back into cooling mode. been talking to Dometic they say I could have a blockage in the cooling lines as the heat chamber and the cooling lines are both hot? one person said I have lost some Helium? My problem is why would this work great for a few days and then stops! anyone else having this same problems?
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06-09-2017, 11:23 AM
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#8
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,339
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Quote:
Originally Posted by ripthunder
Good Morning I have a 2013 Hideout and I am having a problem with our fridge as well it has been in the shop for days in the last couple of years trying to find the problem and all I get told after testing your unit it all looks ok but when we head out camping after 4 days my fridge goes into defrost mode I feel and will not go back into cooling mode. been talking to Dometic they say I could have a blockage in the cooling lines as the heat chamber and the cooling lines are both hot? one person said I have lost some Helium? My problem is why would this work great for a few days and then stops! anyone else having this same problems?
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Welcome to the Forum
First off if your refer is a Dometic, then it doesn't have any Helium in it. Only Atwood used it and I think it was only for a couple of years. Yes Dometic did buy Atwood, and IIRC parts support will not be good.
RV refers don't have a "defrost" mode, there may be a heat strip in the door seal to help with exterior condensation, but that doesn't explain your issue. Lots of questions:
Is the refer on LP or Electric when it gets warm
are you opening the doors often
do you get any "check" light on the face of the control panel
are you sure the doors are fully closed when you get something out
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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06-09-2017, 12:54 PM
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#9
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Junior Member
Join Date: Jun 2017
Location: Calgary
Posts: 2
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Quote:
Originally Posted by chuckster57
Welcome to the Forum
First off if your refer is a Dometic, then it doesn't have any Helium in it. Only Atwood used it and I think it was only for a couple of years. Yes Dometic did buy Atwood, and IIRC parts support will not be good.
RV refers don't have a "defrost" mode, there may be a heat strip in the door seal to help with exterior condensation, but that doesn't explain your issue. Lots of questions:
Is the refer on LP or Electric when it gets warm
are you opening the doors often
do you get any "check" light on the face of the control panel
are you sure the doors are fully closed when you get something out
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Thanks for coming back to my post!
I called Keystone first and they told me I need to call Dometic as they did buy out Atwood and talking to them they did say they shut down the Helium fridges and they do not supply any parts anymore. so to have a clear on the issue I am having is after 3-4 days my fridge heats up both in the freezer and the fridge on the freezer side the temp gets over 0c and the fridge is 10+c this has happen both on Gas and 30 amp power. as for any check light on the panel I get nothing. as for the doors yes there were closed. seeing that there are so many post on different site about this issue with the Atwood Helium fridges they were not the best made. thanks
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06-09-2017, 01:04 PM
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#10
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,339
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Your welcome. If you have extended warranty, I would look into replacement. Since He is no longer made/supported the replacement would be traditional ammonia.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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08-12-2017, 04:00 PM
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#11
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Junior Member
Join Date: Apr 2015
Location: Grand Island NY
Posts: 9
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similar issues
We are having a similar issue. WE have a 2015 Hideout with the Atwood Helium refrigerator. When we took it in for repair it was determined that the problem was the heating element.. The part is no longer being made because the refrigerator is no longer being made. We purchased the extended warranty and now we are waiting to find out if the entire refrigerator will be replaced since it cannot be repaired. Dometic did purchase Atwood . Would love to know what your outcome was.
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