Alright- got this figured out. While at a Keystone dealer to de-winterize I asked the tech about the hitch play. He suggested they had special plate spacers from Reese. We took the hitch apart and stuck one in one side between the shank drop and hitch head (couldn't fit one in each side). BAM! The hitch head is as tight as a knot in wood on the shank now.
Sorry- I didn't get the part# but here is a pic of it in place over the bolts so you get an idea of size and positioning.
(I actually found one of these in the WD hitch box in our storage when cleaning it out later, so I have a spare)
The tech said the play in the shank/receiver is normal so I guess I'm done.
Hope this helps someone else out in the future.
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2013 Passport 3220BHWE, upgrade axles, Kumho Radial 857's, all LED, TST507 TPMS, Reese DCSC, DIY corner stabilizers
2012 Ram 1500 Sport crew cab, Hemi, 4x4, 3.92 LSD, factory brake controller, S&B CAI w/scoop, Moroso air/oil can, 87mm ported/polished/knife-edged throttle body, Magnaflow exhaust, 180* t-stat, Rear lowered 2", Airlift 1000.
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