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09-17-2019, 01:33 PM
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#21
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Senior Member
Join Date: Nov 2017
Location: Picacho, Az
Posts: 6,809
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Quote:
Originally Posted by danf
Good Luck!
I was told by the dealer that they have seen a number of Bullets with rotted floors. They said that there is a manufacturing defect. Keystone did not put butyl tape under the screws that screw on the apron.
Between that problem and the darco not really being waterproof, floors in Bullets don't stand a chance.
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Did that dealer also state that Keystone approves repairing all those with that "factory defect" at their dealership every time? Doubtful!
__________________
Full-timed 10+ years
Sold '13 Redwood FB
Traded '13 GMC Denali DRW D/A
Replacement undetermined
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09-17-2019, 01:51 PM
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#22
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Member
Join Date: Jul 2018
Location: seattle
Posts: 68
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Quote:
Originally Posted by travelin texans
Did that dealer also state that Keystone approves repairing all those with that "factory defect" at their dealership every time? Doubtful!
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No, they said their experience was 50/50 with Keystone not even bothering with those out side of warranty.
They also said that because of how its constructed, they (the dealer) could not even repair the floor and that Keystone factory doesn't either.
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09-19-2019, 04:47 AM
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#23
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Senior Member
Join Date: May 2012
Location: North of Montreal
Posts: 227
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I have the same problem. I noticed that the trim around the door had swelled above the floor. I ripped out a piece and there was no dampness there, but there was sunny for a number of days and we had not been out.
Looking around the stair I noticed an opening where the stair meets the floor toward the back and a smaller one toward the front, see image below. Shining a light at that opening, I could see light inside between the door frame and the wall.
I plugged these opening with foam and stuffed a paper towel between the door frame and the wall. Hoping that solved it, we will find out.
Stair openning
__________________
Quiroule: 
2018 Ford F150 XLT
Your children and grand-children will not remember what you did for them, they will remember what you did WITH THEM.
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09-19-2019, 11:17 AM
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#24
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Senior Member
Join Date: Feb 2014
Location: radium hot springs bc
Posts: 2,007
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Can't see your picture.
__________________
2018 Ram 3500 6.4 Harvest Edition
2018 Cougar 27RESWE
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11-01-2019, 09:09 PM
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#25
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Senior Member
Join Date: May 2017
Location: Grenfell
Posts: 187
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Quote:
Originally Posted by sourdough
What was the cause if you don't mind me asking?
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The dealer determined that the damage was caused by water splashing up from the road and eventually getting to the wood, causing the cheesy laminate to fail.
I hesitate to elaborate because when this was happening to our trailer, I was berated by one of the "site team".
__________________
2020 F150 ECO SC & 2019 Cougar 22RBS HT
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11-02-2019, 02:39 AM
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#26
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Senior Member
Join Date: Mar 2014
Location: Central Massachusetts
Posts: 616
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This situation with the defective floor is nothing short of criminal on Keystones part. A class action suit is needed. There is absolutely no excuse to knowingly manufacture and install a defective product that is doomed to failure . Keystone should be held accountable.
__________________
JimQ
2012 Ford F 250 Super Duty Lariat 6.2 ; 3.73
2022 KZ C271BKHSE
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11-02-2019, 04:46 AM
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#27
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Senior Member
Join Date: Sep 2019
Location: Florissant
Posts: 698
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Quote:
Originally Posted by kjohn
I hesitate to elaborate because when this was happening to our trailer, I was berated by one of the "site team".
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You just have to “shine that on” If you stay in the Forum. I am not going to research the thread to find related comments. Unfortunately there those that seem to have to make it a personal thing which is totally unnecessary, and does not promote cooperation with the pool of knowledge and experience.
__________________
Skids
2019 Bullet 248RKS
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11-02-2019, 08:04 AM
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#28
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,979
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I'd remind everyone that discussion of the site team is not allowed in any open forum (read the rules if you wish). If there's a "beef" with any moderator, per the community rules, take it OFF THE FORUM and discuss the issue with that moderator.
Open forum comments of this type are no permitted.
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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11-02-2019, 05:01 PM
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#29
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Site Team
Join Date: Feb 2014
Location: W. Texas
Posts: 17,668
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Quote:
Originally Posted by kjohn
The dealer determined that the damage was caused by water splashing up from the road and eventually getting to the wood, causing the cheesy laminate to fail.
I hesitate to elaborate because when this was happening to our trailer, I was berated by one of the "site team".
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Thanks Kjohn. I think I have an issue but haven't determined if it was caused by a leak in the top of my gray tank, a blowout that compromised the darco over the wheels or just gravel? perforating the material (although I don't do gravel roads).
John (JRTJH) has posted several comments about the danger of the darco being punctured and has installed a material in the wells above the tires to prevent that. I will be doing that as well as soon as I return home in the spring. The darco is such a cheap way out and comes with a lot of issues; it's sad, but Keystone is not the only manufacturer that uses it.
__________________
Danny and Susan, wife of 56 years
2019 Ram 3500 Laramie CC SWB SB 6.4 4x4 4.10
2020 Montana High Country 331RL
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11-02-2019, 05:32 PM
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#30
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Senior Member
Join Date: May 2017
Location: Grenfell
Posts: 187
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sourdough: On our 2019 Cougar 22RBS, the dealer made a nice job of installing some metal skirting over the wheels. Hopefully this will help to keep the water out of the floor system.
__________________
2020 F150 ECO SC & 2019 Cougar 22RBS HT
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10-07-2020, 09:13 AM
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#31
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Junior Member
Join Date: Oct 2020
Location: Whitby, Ontario
Posts: 4
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I have a 2018 26RBPR and we noticed this Sept that our floor was soft in the bathroom. We are seasonal so we don't drive around camping at all. Call dealer, was told to bring in RV. They now called me and told me that Keystone is coming to pick up my trailer in Toronto to take back to Indiana to replace the complete floor ? They will have to break it down to the chassis as everything goes on this... I'm not sure of this. Will it be the same afterwards ...
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10-07-2020, 09:34 AM
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#32
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Site Team
Join Date: Oct 2011
Location: Joppa, MD
Posts: 11,741
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Quote:
Originally Posted by Maurice
I have a 2018 26RBPR and we noticed this Sept that our floor was soft in the bathroom. We are seasonal so we don't drive around camping at all. Call dealer, was told to bring in RV. They now called me and told me that Keystone is coming to pick up my trailer in Toronto to take back to Indiana to replace the complete floor ? They will have to break it down to the chassis as everything goes on this... I'm not sure of this. Will it be the same afterwards ...
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Maurice, you are replying to a post that is over a year old. You will have greater success at getting a response by starting a new thread.
__________________
Marshall
2012 Laredo 303 TG
2010 F250 LT Super Cab, long bed, 4X4, 6.4 Turbo Diesel
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10-07-2020, 10:13 AM
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#33
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Senior Member
Join Date: Nov 2017
Location: Mico, TX
Posts: 7,447
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Quote:
Originally Posted by 66joej
Can't see your picture.
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It appears when a "dropbox" stored photo is linked, the person wishing to look at it has to sign in. Since I don't know what a "dropbox" is, guess I can live without seeing the picture. Best to upload pictures to this site from a local phone/computer, etc.
__________________
wiredgeorge Mico TX
2006 F350 CC 4WD 6.0L
2002 Keystone Cougar 278
2006 GL1800 Roadsmith Trike
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10-07-2020, 11:49 AM
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#34
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Member
Join Date: Dec 2019
Location: Surrey
Posts: 93
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Quote:
Originally Posted by Maurice
I have a 2018 26RBPR and we noticed this Sept that our floor was soft in the bathroom. We are seasonal so we don't drive around camping at all. Call dealer, was told to bring in RV. They now called me and told me that Keystone is coming to pick up my trailer in Toronto to take back to Indiana to replace the complete floor ? They will have to break it down to the chassis as everything goes on this... I'm not sure of this. Will it be the same afterwards ...
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Ours is down in Pendleton Oregon right now having the floor replaced. I have heard from others in different forums liking the new floors and everything when comes back. So far there are more positive than negative on this. However I will have much more knowledge when ours comes back in a month or so.
So far it has been down there 10 weeks now. They have the parts all there but don’t know how many are in front of mine to be done. Just waiting on an email back today. Be prepared for at least 3 - 4 months gone.
And yes I am a Karen
__________________
2018 Premier Bullet 22RBPR
2011 GMC 3500HD 6.6 Durmax
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10-15-2020, 09:42 AM
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#35
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Junior Member
Join Date: Sep 2013
Location: ATL GA
Posts: 16
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My 2018 Alpine has a spongy strip about 3" by 4'. Coming from underneath, I come to a sheet of OSB on top of the aluminum 2x4s. It is dry and does not give when my wife steps on the spongy area. Does my Alpine have (going from top own) vinyl flooring > wood > foamboard > OSB > the aluminum 2x4s?
ETA: Nope. Vinyl on OSB on aluminum 2x4s. It was easy-peasy to cut out a section of OSB and insert PT plywood.
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