30amp shore power causes trailer to shock you

[hankpage]

Originally Posted by bjstager

To update everyone after hours of service. We are not near a keystone dealer here in Ehrenberg, AZ on this trip so we had to get mobile service and hope that Keystone does the right thing. We isolated the issue and found that the line running from the shore power plug to the breaker box must be compromised. We had a new line ran and everything works fine. Where the line runs it is under cabinets. Very likely a clamp or screw must have compromised the line. After 2500 miles and multiple hookups it finally must have melted to compromise the line. We could not get into the underneath underpinning so we made the call to run a brand new line and 100% fix.

Guess the cabinet installers didn’t realize that the screws they used that are 1/2 to long in several spots in the upper cabinets are likely the same that installed to the floor and likely comprised the line.

Thank you all for everything and hoping with this knowledge someone else with this issue will now know.

Glad to hear that you and family are no longer in danger. Good luck with your dealings with Keystone. I would try to get your dealer to contact them first. JM2¢, Hank