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Old 04-20-2017, 03:35 PM   #1
Exsailor
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Join Date: Sep 2011
Location: Mississippi
Posts: 97
Decals

Obviously not a warranty issue but a Keystone issue. Why do all the Montana decals peel after 2 or 3 years? I'm in a park now and EVERY Montana is peeling while other 5th wheels which are older do not. If this happened to GM it would be a CA lawsuit. Pitiful. And yes I have contacted Keystone. Nothing.
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Old 05-17-2017, 10:25 AM   #2
hdrolling
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Join Date: Mar 2015
Location: Grays Creek, NC
Posts: 334
Do you know what the warranty is on your decals?

For my 2015 Raptor, the front has faded and cracked . I wrote Keystone vie email asking if this was covered under warranty.

Two day later I received an email stating that my warranty was expired and that is was not covered.

I wrote back asking why the brochure stated that as a standard option that the decals had a 5 year warranty?

With in ten minutes I received a reply stating :

Quote:
Thank you for your response, this is not a misprint. However, the first 1 year goes through Keystone RV warranty and the graphics company has a 5 year on the decals themselves.

Please note that if your dealership turns in the authorization request, we would cover it and work with the graphics company to resolve.

Hope this helps.
I now have an appt this Sat at the dealer to get the process started.
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Old 05-17-2017, 11:18 AM   #3
dcg9381
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Location: Texarkana, TX
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"Thank you for your response, this is not a misprint."

IE - We forgot, then got called out by our own in-print and now we'll retract, but not admit any fault.

Thanks for the heads up, hdrolling.
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