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Old 02-17-2016, 07:34 PM   #1
Timcharlie
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Location: Abington, Pa
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Steps - 2016 Cougar 32FBS

Hey Guys,
An "off the wall" question for you. Since it is still Winter here in the Northeast I cannot get to my camper just yet. My question is does anybody know the size of the 3 outside steps to enter the trailer. I want to buy carpeting for them as my dog does not like to use them as I am sure it bothers his paws. I am not sure if they are 20" or 22", they are radiused.

Thanks guys.

Tim
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Old 02-17-2016, 07:41 PM   #2
Tbos
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You can contact the Keystone customer rep on the web site. They can give you the spec for the steps.
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Old 02-17-2016, 09:06 PM   #3
CaptnJohn
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My dog had the same problem. I bought when CW had them on sale last fall. I'll be home this weekend and will check if you do not find out prior..
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Old 02-18-2016, 04:23 AM   #4
Timcharlie
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Re: Cougar 32FBS

Good Morning Tbos and CaptnJohn,
Thanks for the input. I will reach out to Customer Service rep and see what response I get. Capt I appreciate the assistance. if you get a chance this weekdn that would be great.

thanks again.

Tim
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Old 02-24-2016, 04:12 PM   #5
Timcharlie
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Re:Steps

Well guys I heard back from Keystone and they said they do not provide parts information. So I will wait until I can get back to the trailer and check the measurements so I can get some carpeting.

Tim
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Old 02-24-2016, 06:01 PM   #6
sourdough
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My Keystone Cougar High Country 319RLS used 22" covers. Buy them at CW and if they don't fit exchange them....but I bet they will.
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Old 02-24-2016, 06:16 PM   #7
Tbos
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Quote:
Originally Posted by Timcharlie View Post
Well guys I heard back from Keystone and they said they do not provide parts information. So I will wait until I can get back to the trailer and check the measurements so I can get some carpeting.



Tim

I'm surprised Keystone responded that way. In the past when I needed info while I was considering buying a new TT I called Jason Clark the Keystone RV Company Shoppers Konnection Division. He was able to give me measurements and answer other questions. Once he gave me this number for another owner: Keystone Owners Relations Department 866-425-4369.
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Old 02-25-2016, 05:20 PM   #8
Timcharlie
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Re: Steps

Sourdough, Thanks for the input. I was thinking 22" as well.

Tbos, I agree, I was surprised they would not provide the info. It is not like I was looking for trade secrets or something. I thought since they are the manufacturer they would be happy to assist. Thanks for the contact info.
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