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12-11-2016, 06:45 PM
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#1
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Member
Join Date: Feb 2014
Location: Austin, TX
Posts: 47
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Bullet Atwood furnace issue
2014 Bullet 272 BHS.
How is the furnace accessed or serviced as it is under the refrigerator? Sits below the air intake grill. Furnace tries to ignite for 3 times then shuts down. It has LP and AC. No blockages.
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12-11-2016, 08:09 PM
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#2
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Senior Member
Join Date: Feb 2015
Location: Texas
Posts: 1,085
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For mine, I had to remove the wooden grill and the furnace came out through that opening.
Not too hard really, couple of screws held it to the floor, unhook gas line, disconnect ducting, unhook a couple of wires and it came out.
Mine was doing the same thing, came on clicked for a bit, paused, clicked for a bit two more times and quit... turned out to be the control board. The board had gotten wet because some yo-yo at the factory cut through the kitchen sink drain line, when they roto-zipped the hole for the outside electrical outlet.
-Brian
__________________
2014 Bullet Premier 22RBPR - let the camping commence!
2013 F150 Platinum - 5.0 - 3.55 ELD + towing package
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12-12-2016, 07:28 AM
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#3
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Member
Join Date: Feb 2014
Location: Austin, TX
Posts: 47
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It looks like the furnace sits several inches down below the removable grill. Did you have to lift it up and out? Or can you remove the soldi section below the grill?
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12-12-2016, 08:07 AM
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#4
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,846
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Quote:
Originally Posted by rgnmgr
It looks like the furnace sits several inches down below the removable grill. Did you have to lift it up and out? Or can you remove the soldi section below the grill?
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The furnace probably sits on the floor and you'll have to lift it up "into the hole" to get it out. If you use a mirror and flashlight, you'll find that lower piece is stapled in place with 8 or 10 staples. Since it's essentially "paper board with vinyl woodgrain covering" you'll probably destroy it trying to get it separated from the verticals. I wouldn't try it unless you've got some matching molding to replace what you tear up getting it apart......
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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12-12-2016, 01:34 PM
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#5
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Member
Join Date: Feb 2014
Location: Austin, TX
Posts: 47
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Bullet Atwood Furnace issue
Thanx for the info. My unit sits on a "shelf". Duct retaining rings were put on from the bottom, screw heads facing down. Gas line is looped in front. My guess is the furnace was installed before the refrigerator.
Can the "board" or other critical components be accessed without removing the entire unit?
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12-13-2016, 10:22 AM
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#6
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Senior Member
Join Date: Feb 2015
Location: Texas
Posts: 1,085
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That is pretty much how mine looked, I had to gently move the gas line and the adapters that the ducts connect to twist to remove them from the furnace.
Also, when it came time to reinstall the furnace, I had to remove the exhaust/intake pipes from outside and then re-install them after the furnace was back in place.
The control board is at the right side of the furnace, by the outside wall of the coach, as you look at your picture, no way to service it, without removing the unit.
-Brian
__________________
2014 Bullet Premier 22RBPR - let the camping commence!
2013 F150 Platinum - 5.0 - 3.55 ELD + towing package
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12-13-2016, 01:40 PM
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#7
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Member
Join Date: Feb 2014
Location: Austin, TX
Posts: 47
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Quote:
Originally Posted by B-O-B'03
That is pretty much how mine looked, I had to gently move the gas line and the adapters that the ducts connect to twist to remove them from the furnace.
Also, when it came time to reinstall the furnace, I had to remove the exhaust/intake pipes from outside and then re-install them after the furnace was back in place.
The control board is at the right side of the furnace, by the outside wall of the coach, as you look at your picture, no way to service it, without removing the unit.
-Brian
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Thanks! I was hoping for easy, but that does not appear to be the case. Time to get started.
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12-30-2016, 12:14 PM
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#8
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Member
Join Date: Feb 2014
Location: Austin, TX
Posts: 47
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Unfortuately Keystone is NOT inclined to offer any assistance other than to refer one to a dealer. One would assume that they might provide relevant answers to questions regarding their basic product installations. No trade secret would be revealed answering their CUSTOMERS inquiries. Getting the brush off is not good consumer relations.
However, Atwood has been very accomodating in trying to help resolve my furnace issue.
Thumbs up to Atwood. Thumbs down to Keystone.
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12-30-2016, 09:18 PM
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#9
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Senior Member
Join Date: Dec 2015
Location: Ocean Isle Beach
Posts: 1,431
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Quote:
Originally Posted by rgnmgr
Unfortuately Keystone is NOT inclined to offer any assistance other than to refer one to a dealer. One would assume that they might provide relevant answers to questions regarding their basic product installations. No trade secret would be revealed answering their CUSTOMERS inquiries. Getting the brush off is not good consumer relations.
However, Atwood has been very accomodating in trying to help resolve my furnace issue.
Thumbs up to Atwood. Thumbs down to Keystone.
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I agree about Atwood. With my 1st call had a tech that knew less than I. About 10 minutes later a different tech was fantastic! It was like he was beside me!
__________________
2022.Montana 3855 BR
2019 F350 6.7 4X4 DRW
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01-31-2017, 01:08 PM
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#10
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Member
Join Date: Feb 2014
Location: Austin, TX
Posts: 47
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Atwood furnace issue resolved
After conferring with Atwood, I took my trailer to RV Outlet Mall in Georgetown, TX. Unlike Crestview RV in Georgetown (not recommended), they pulled the furnace and found the issue to be a bad circuit board which they replaced. Now working correctly Kudos to Atwood for working with me, and RV Outlet Mall for repair.
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01-31-2017, 01:27 PM
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#11
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,237
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Glad to hear it's all good now. When you call ANY manufacturer and ask about any component they don't manufacture, it's normal for them to refer you to a service center (dealer). We won't call Keystone for example to ask about a Dometic refer or A/C. Keystone simply installs the appliance at the factory. During the factory warranty period, Keystone administers the warranty from appliance manufacturers. After the factory period has ended if there is additional coverage from the manufacturer of the specific component, Keystone doesn't get involved in the process.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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