Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Keystone RV Forums > Keystone Fleet | Keystone RV Models > Travel Trailers
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 11-22-2022, 10:55 AM   #1
Scar_
Junior Member
 
Join Date: Nov 2022
Location: Harrisburg, OR
Posts: 9
Need help

Hey everyone! We recently purchased our first RV (2022 Hideout 26BHWE) and have started running into issues. Our lights dim and the furnace won't kick on consistently. We have been plugged in to shore power of some sort the entire time we've had the trailer so far. The issue only seems to happen at night/evenings. I don't get what could be the issue if everything's new and has been plugged in the whole time. I'm very new to this and have a healthy respect (ignorance) when it comes to electrical issues, so be gentile and speak as if I am a child when it comes to that subject lol. Any help is greatly appreciated!!

-Scar
Scar_ is offline   Reply With Quote
Old 11-22-2022, 11:09 AM   #2
wiredgeorge
Senior Member
 
wiredgeorge's Avatar
 
Join Date: Nov 2017
Location: Mico, TX
Posts: 7,462
Sometimes a dealer will install a second rate battery in new campers. Suggest you take the battery to an auto parts store for a load test. If the battery isn't the culprit, we will have to move on from there.
__________________
wiredgeorge Mico TX
2006 F350 CC 4WD 6.0L
2002 Keystone Cougar 278
2006 GL1800 Roadsmith Trike
wiredgeorge is offline   Reply With Quote
Old 11-22-2022, 12:12 PM   #3
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,339
Is your trailer 30 amp ( three prong) or 50 amp ( four prong)? And are you plugged into a 30 or 50 amp pedestal?
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 11-22-2022, 12:19 PM   #4
Scar_
Junior Member
 
Join Date: Nov 2022
Location: Harrisburg, OR
Posts: 9
Quote:
Originally Posted by chuckster57 View Post
Is your trailer 30 amp ( three prong) or 50 amp ( four prong)? And are you plugged into a 30 or 50 amp pedestal?
It's a 30 amp trailer, and we are (currently) plugged into 30 amp service.

Quote:
Originally Posted by wiredgeorge View Post
Sometimes a dealer will install a second rate battery in new campers. Suggest you take the battery to an auto parts store for a load test. If the battery isn't the culprit, we will have to move on from there.
If I can get away from work before this rain hits, I can do that today, thank you. If by chance, the batteries are okay, what's the next thing down the line to consider?
Scar_ is offline   Reply With Quote
Old 11-22-2022, 12:29 PM   #5
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,339
If you have 2 batteries are they a pair of 12V or 6V?

If they are 12V hooked up in parallel, battery A positive to battery b positive and battery a negative to battery b negative, then check the trailer leads.

One should be on battery a and the other should be on battery b, just be sure to put the positive trailer lead on one of the positive posts and the negative lead on the negative post of the other battery.
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 11-22-2022, 02:08 PM   #6
Scar_
Junior Member
 
Join Date: Nov 2022
Location: Harrisburg, OR
Posts: 9
Quote:
Originally Posted by chuckster57 View Post
If you have 2 batteries are they a pair of 12V or 6V?
I believe that they are a pair of 12v, but I will verify that after work in about an hour or so.
__________________
2011 Ram 1500 Big Horn
-5.7 Hemi
2022 Hideout 26BHWE
-200w Solar on Roof
[/SIGPIC]
Scar_ is offline   Reply With Quote
Old 11-22-2022, 02:32 PM   #7
wiredgeorge
Senior Member
 
wiredgeorge's Avatar
 
Join Date: Nov 2017
Location: Mico, TX
Posts: 7,462
Quote:
Originally Posted by Scar_ View Post
I believe that they are a pair of 12v, but I will verify that after work in about an hour or so.
Chuckster is one of the very sharpest RV technical folks on the forum. His advice is priceless. There are a couple more and I will let the folks who are more technically proficient run with this. If you don't know how your battery situation is configured, that is a good first step figuring that out. There are a couple more folks on this board who are RV tech experts and you should have no trouble figuring things out with their assistance.

Dimming lights indicate an issue on the 12VDC side of things. Power comes in AC then is converted to DC by your converter. On my camper the converter sits behind the power center. Your trailer is 20 years newer so that may not be the case for you. Then the converter keeps your battery(s) charged and power goes to the fuse panel and ultimately to the lights. The battery(s) are the easiest check because a bad battery just may cause the lights to dim. Chuck wanted to know what type and configuration and that is necessary info to troubleshoot. I have one 12V battery so that is about as far as I can take things.

Folks with solar systems these days tend to have more expensive batteries and solar and that is why I was suspicious regarding what a dealer installed. Keep us posted.
__________________
wiredgeorge Mico TX
2006 F350 CC 4WD 6.0L
2002 Keystone Cougar 278
2006 GL1800 Roadsmith Trike
wiredgeorge is offline   Reply With Quote
Old 11-22-2022, 03:37 PM   #8
sourdough
Site Team
 
Join Date: Feb 2014
Location: W. Texas
Posts: 17,685
As the conversation has been going....check those batteries. Your symptoms sound like something they would cause. A couple of trailers back I ordered 2 batteries on the new trailer I was buying thinking....they would be new batteries. When I did the walk through then ordered the 2nd battery there was a new Camco on it (the dealer supplies the batteries). I ordered the 2nd and "assumed" it was another new Camco (did not look). Very shortly began having 12vdc related issues including the dimming lights as you describe. Dug back into the battery boxes and what did I find? The 2nd battery was some off brand (can't remember the name), covered in gook and looked 10 years old...THAT was the 2nd battery they installed. That battery, which was toast, killed my other new battery. You may or may not have that issue but I would definitely start at the batteries and see what is going on.
__________________
Danny and Susan, wife of 56 years
2019 Ram 3500 Laramie CC SWB SB 6.4 4x4 4.10
2020 Montana High Country 331RL
sourdough is offline   Reply With Quote
Old 11-23-2022, 07:53 AM   #9
Scar_
Junior Member
 
Join Date: Nov 2022
Location: Harrisburg, OR
Posts: 9
Alright, the batteries are two 12v batteries in parallel. All of the leads seem tight and clean. Last night seemed to be a bit better as far as the lights go, but we didn't have as much power being used.
__________________
2011 Ram 1500 Big Horn
-5.7 Hemi
2022 Hideout 26BHWE
-200w Solar on Roof
[/SIGPIC]
Scar_ is offline   Reply With Quote
Old 11-23-2022, 08:04 AM   #10
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,339
Are the trailer leads hooked to one battery?
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 11-23-2022, 08:54 AM   #11
sourdough
Site Team
 
Join Date: Feb 2014
Location: W. Texas
Posts: 17,685
Here's a link to what/why Chuck is asking about how the batteries are wired;

https://thecampingnerd.com/how-to-wi...-batteries-rv/

Note to section on how to wire 2 12vdc batteries to an RV and where the leads to the RV go on the batteries - pos goes to one, neg to the other. Is yours that way?
__________________
Danny and Susan, wife of 56 years
2019 Ram 3500 Laramie CC SWB SB 6.4 4x4 4.10
2020 Montana High Country 331RL
sourdough is offline   Reply With Quote
Old 12-08-2022, 08:49 AM   #12
thefulminator
Member
 
Join Date: Apr 2013
Location: Lynnwood, WA
Posts: 41
Were you always in the same location? Some older parks have problems, especially at night when campers are using lots of lights and heaters, where the AC voltage drops lower than it should. Maybe your converter not playing well with low volts. I keep a cheap AC line similar to the one below plugged in so I know when there might be a problem.

I had bad voltage fry the converter in a tent trailer a very long time ago.

__________________
2009 Silverado LT 1500 4X4 Crew Cab, 9500 lb towing capacity with Putnam XDR and Equalizer 10K, + 2013 Outback 250RS, Truffle
Me ('65), DW ('68), DS1 ('99), DS2 ('03), Dwoof ('12)

We all bleed Orange and Black, GO BEAVS
thefulminator is offline   Reply With Quote
Old 12-08-2022, 09:12 AM   #13
wegone
Senior Member
 
Join Date: Jun 2020
Posts: 499
Question guys, with dimming lights, etc, that means the current is traveling slower and isn't that a cause of wires getting too hot as well?
wegone is offline   Reply With Quote
Old 12-08-2022, 09:42 AM   #14
wiredgeorge
Senior Member
 
wiredgeorge's Avatar
 
Join Date: Nov 2017
Location: Mico, TX
Posts: 7,462
OP hasn't been back since 11/23 to follow up. If the voltage sags due a poor electrical service connected to a camper a quality EMS will catch it and turn off power prior to damage to the camper electrical systems. If the batteries or converter are an issue then this will require rectifying the issue else damage can occur on the 12V side I expect. Not sure heated wires will be a problem but could be if DC drops a lot and for a long time. I think the batteries will likely be more affected.
__________________
wiredgeorge Mico TX
2006 F350 CC 4WD 6.0L
2002 Keystone Cougar 278
2006 GL1800 Roadsmith Trike
wiredgeorge is offline   Reply With Quote
Old 12-08-2022, 09:59 AM   #15
Jim Aitken
Junior Member
 
Join Date: Jun 2011
Location: Folsom CA
Posts: 18
One more thing to check. Has your emergency brake breakaway pin been pulled out? The electric brakes draw a lot of power.
One time I had a similar problem to yours where the furnace wouldn't run and the lights would dim. When connected to shore power the batteries would charge with no load on them (except for the brakes) but when I added loads the voltage would drop and lights would dim. I spent hours taking the batteries to be tested before I discovered the breakaway plug was missing.
Jim Aitken is offline   Reply With Quote
Old 12-08-2022, 10:03 AM   #16
Wilco
Member
 
Join Date: Jun 2017
Location: New Brighton
Posts: 33
Are the lights dimming only when the furnace turns on? That would indicate that the voltage was dropping because of the additional load. If they are dimming without the furnace running, that could be several things. Corrosion on the leads (wires) at the battery terminals, bad battery or the converter is not charging the batteries correctly.

Check that the battery terminals are clean and tight. Check each battery one at a time. Disconnect the leads and check each battery's voltage with the leads removed to verify they are properly charged. They should be greater than 12.5v. If they are not, check with the leads installed. The converter output should be ~14v to charge them. Clean the leads while you have them disconnected. CAUTION; Do not touch the leads to each other or the trailer frame because it is still energized from the other battery.
__________________
2007 Outback 23RS
2016 Silverado 2500HD
2004 Honda Goldwing
2015 Catalina 33RETS
Wilco is offline   Reply With Quote
Old 12-08-2022, 10:03 AM   #17
bobbecky
Senior Member
 
bobbecky's Avatar
 
Join Date: Jul 2013
Location: Box Elder
Posts: 2,909
Quote:
Originally Posted by Island Eddie View Post
Question guys, with dimming lights, etc, that means the current is traveling slower and isn't that a cause of wires getting too hot as well?
Current is measured in amps, and is the volume of power moving through the wires. Heat is either caused by a bad connection or the wire too small for the amount of current trying to pass through. If the voltage drops, the amperage goes up and that can cause excess heat as well because you now have higher amps than is supposed to be running. That's why you will burn up motors and other devices with low voltage because of the higher heat in the wiring. Also, electricity travels at the speed of light, or at least it does until something fails.
https://en.wikipedia.org/wiki/Speed_of_electricity
__________________
Bob & Becky
2012 3402 Montana
2012 Chevy 2500HD D/A CC
bobbecky is online now   Reply With Quote
Old 12-08-2022, 01:44 PM   #18
Kzneft
Senior Member
 
Join Date: Mar 2018
Location: West Jordan
Posts: 181
Hi Scar. I don't know why everyone is telling you to check your batteries??? I can see a battery issue if you are NOT plugged in, but if you are plugged in to shore power you are not even using the batteries. Either the 110 to 12v converter is not working well, or it's your transfer switch is not switching your 110 to 12v and you are still using your batteries. You can easily check this by disconnecting your batteries and see if everything goes dark while plugged into shore power.
Kzneft is offline   Reply With Quote
Old 12-08-2022, 03:07 PM   #19
sourdough
Site Team
 
Join Date: Feb 2014
Location: W. Texas
Posts: 17,685
Quote:
Originally Posted by Kzneft View Post
Hi Scar. I don't know why everyone is telling you to check your batteries??? I can see a battery issue if you are NOT plugged in, but if you are plugged in to shore power you are not even using the batteries. Either the 110 to 12v converter is not working well, or it's your transfer switch is not switching your 110 to 12v and you are still using your batteries. You can easily check this by disconnecting your batteries and see if everything goes dark while plugged into shore power.

The highlighted above would be incorrect. Not only does the RV use the battery power to run high usage items (slides etc.) that the converter should not be used for alone, bad batteries will drain the converter output and cause exactly what the OP described - btdt.
__________________
Danny and Susan, wife of 56 years
2019 Ram 3500 Laramie CC SWB SB 6.4 4x4 4.10
2020 Montana High Country 331RL
sourdough is offline   Reply With Quote
Old 12-08-2022, 03:10 PM   #20
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,339
Quote:
Originally Posted by Kzneft View Post
Hi Scar. I don't know why everyone is telling you to check your batteries??? I can see a battery issue if you are NOT plugged in, but if you are plugged in to shore power you are not even using the batteries. Either the 110 to 12v converter is not working well, or it's your transfer switch is not switching your 110 to 12v and you are still using your batteries. You can easily check this by disconnecting your batteries and see if everything goes dark while plugged into shore power.
What “transfer switch” are you talking about?
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RV® is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 11:09 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.