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Old 10-03-2017, 07:30 AM   #1
TheDonna
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Unhappy Help! Help! Feel so stupid..



I have a brand new 2017 Keystone Hideout 17lhs and I have no idea how to get hot water.

Can someone give me simple steps to take to get hot water? I have an interview this afternoon and don't want to make a bad impression.

I ASSume I begin by turning the switch on the propane bottle to the on position?

Also I do not know if I should/am supposed to use the inside panel by the door for anything? No instructions/labels/directions in owners manual.

Sorry to be such a dummy. Can anyone explain to me what I need to do?

Thank you in advance!
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Old 10-03-2017, 07:43 AM   #2
earlzach
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Yes turn on propane. You may need to open a burner valve on your stove to get propane flowing.Then turn on your hwh. You will hear ticking then the sound of fuel burning. If you don't it will time out and try again. After a couple times recycle the power switch to begin cycle again. MAKE SURE THE TANK IS FULL OF WATER!
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Old 10-03-2017, 07:45 AM   #3
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Hello,
Make sure your propane is on.
There should be a panel with one or two switches, one with a drawing of a flame and a second with what looks like a lightening bolt. Some campers have both propane and electric hot water, some only propane. Make sure those switches (or switch) are on. Also, the hot water may take a minute to reach the shower from the hot water tank so let it run while you are feeling the water temp.
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Old 10-03-2017, 07:52 AM   #4
TheDonna
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I am currently hooked up to the city water connection at the rv park. Should I fill the other tank?

When you say turn on the hwh, do you mean the two black button things? Which one, the left or right?

Sorry for the questions, just don't want to break/bust anything!

Thank you so much for your quick reply
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Old 10-03-2017, 08:02 AM   #5
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Worry about the "other" tank after you get the hot water solved.
Are there any labels on the 2 black switches?
When you open the hot water faucet does any water come out?
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Old 10-03-2017, 08:07 AM   #6
TheDonna
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no labels on the two black buttons when I turn on the hot water, water comes out, but it is not hot
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Old 10-03-2017, 08:10 AM   #7
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Does your panel look like this one? Photo 13.

http://https://www.rvtrader.com/dealers/River-City-RV-2989226/listing/2018-Keystone-Hideout-26LHSWE-122341127
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Old 10-03-2017, 08:15 AM   #8
Bisjoe
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On our Springdale the buttons are marked Electric and gas. We use electric when hooked up, gas when not, and both when showering for faster recovery rate. I wonder if they just left off the labels. It will take an hour or so after turning on either to actually get hot water.
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Old 10-03-2017, 08:29 AM   #9
TheDonna
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These are the panels, inside and out

I know the black switch on the panel of the first panel is for the light outside. Nowhere in my manual does it show what the other switch is for

ugh......

Reset buttons on the second panel, no label!
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Old 10-03-2017, 08:31 AM   #10
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Looks like the red switch that says DSI FLT with the flame to the left of it.
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Old 10-03-2017, 08:36 AM   #11
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Quote:
Originally Posted by TheDonna View Post
These are the panels, inside and out

I know the black switch on the panel of the first panel is for the light outside. Nowhere in my manual does it show what the other switch is for

ugh......

Reset buttons on the second panel, no label!
The flame is for the gas did you check the bypass valve on the back of the hot water tank is passing water through the tank if it is not you could over heat the hot water tank not a good thing

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Old 10-03-2017, 08:40 AM   #12
TheDonna
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it does, what does that mean?
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Old 10-03-2017, 08:41 AM   #13
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I believe you don't have electric water heater, make sure bypass valve is open and you have to go outside to water heater and manually turn it on you have to put it on pilot and hold button in for several seconds and light the pilot with a long lighter then turn to on position.
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Old 10-03-2017, 08:50 AM   #14
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Quote:
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I believe you don't have electric water heater, make sure bypass valve is open and you have to go outside to water heater and manually turn it on you have to put it on pilot and hold button in for several seconds and light the pilot with a long lighter then turn to on position.
Just for clarification... the photo posted by the OP shows a DIRECT SPARK IGNITION... no pilot light..

Also, I'm pretty sure that is a Suburban water heater and if it has electric the switch is going to be as shown in my photo.. below Note switch is backwards of a normal rocker switch.. off is up... down is on...
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Old 10-03-2017, 09:04 AM   #15
TheDonna
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so frustrated with myself...my interview is at 2 and not 2:30....cold shower....my own fault.....be back later

thanks everyone

promise, I am not a blonde, LOL
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Old 10-03-2017, 09:16 AM   #16
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Before I would answer that direct question, I would ensure the winter bypass switch is not set to bypass! Otherwise you're going to burn up the water heater! But, since I don't have that particular brand/model, I can't be much help. Good luck on the interview!
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Old 10-05-2017, 01:59 AM   #17
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I have a hideout 177lhs that is exactly what my panel board looks like the one with the flame turns on the hot water heater. Make sure the winter bypass to the hot water tank is in the open position. Hot water heater should be under the night table next to the bed. Take the panel off make sure the bypass is off. Make sure the hot water tank actually has water in it you can check that by going outside open up the panel and pulling on the relief valve you should have water pouring out. Once you make sure you have water pouring out all you have to do is turn that switch on and you'll hear click click click and then you'll hear the flame start. The other black switch below that the one in the right I believe turns on inside light in the kitchen area that switch on the light has to be on for that to turn on with that black switch hope you can understand and hope it helps. If your By-Pass switch is off when you hook up to City Water it'll fill up the hot water tank takes a few minutes it is 6 gallons

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Old 10-05-2017, 08:17 AM   #18
TheDonna
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I got the job! Start tomorrow.

Now, the bypass valve, should it point left or right? I got the panel off and I am looking at it now

Thanks!
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Old 10-05-2017, 08:37 AM   #19
Ken / Claudia
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FYI, you purchased a brand new trailer, It had better come with a whole big packet of manuals. If not tell them you need them, NOW. Including in it should be a Keystone trailer booklet. Some of that information may or may not make sense, but, I would strongly advise you to take the time to read each and everyone. Ask questions on here and you will get help. But, with a proper walk thu and reading how each and everything works you should be able to work each product correctly. It is not to difficult. The hard part is when stuff breaks and how to do a fix it yourself. I am saying this not to be mean, but, you have a RV, they work off shore power, battery, generator and solar, the water runs off it's own tanks and hose hook up, propane for some stuff. Some items only work on 120v. most works on 12v. Are just a few examples. If never exposed to a RV, it can be overwhelming. And I did not even mention towing it. Good Luck.
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Old 10-05-2017, 08:43 AM   #20
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Quote:
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I got the job! Start tomorrow.

Now, the bypass valve, should it point left or right? I got the panel off and I am looking at it now

Thanks!
If it is straight up it is closed and ur tank has no water in it. turn it left or right. I believe right opens the valve.like next post wrote, you need to get the manuals for the tt

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