Quote:
Originally Posted by notanlines
Kevin, even if I had to tow it myself from Georgia to Indiana I'd be glad to have the factory do the repairs. And from the attitude of your local dealer, I'd be glad if they did the repairs. He sounds like he's got his "stuff" together. Thanks for the update.
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When I was trying to find a solution for my slide problems I contacted Keystone directly and asked if I could bring my trailer to the factory for factory repairs. I would bring it to them from TX, leave it with them for however long, pay them the going hourly rate and take it back.....all on my dime. Keystone told me that they do not deal with individuals directly and would not let me take it to the factory. They did say that if the DEALER thought it needed to be done at the factory and referred it to them then they would consider taking it in.
If taking it to the factory seems to be an option you should probably mention that to the dealer so that he will know that is another "tool" in the tool kit to get the job done like you want.