Service Tech $40/hr

[jasin1]

Originally Posted by gearhead

I don't know about factored in. For example, I had a budget for rotating equipment support in my business area. Say 2.5 million per year. I was responsible for deciding if we did repairs in our little area shop, our central maintenance shop, or sending the job out to a vendor. I frequently advocated for working jobs on overtime rather than adding personel that would permanently add costs. It was cheaper to work a couple jobs a week on overtime for 8 hours at time and a half.
We tracked our in-plant overtime costs and reacted to those numbers. Jobs that were sent to outside vendors would have overtime approved, or not, by me. There were usually few questions about repair costs by vendors. The cost would just bring tears to your eyes and folks were reluctant to open that can of worms, or dig deep into the repair reports.
Bottom line, yes overtime was a necessary evil when compared to the costs of loss of production. So is overtime a necessary evil compared to the ultimate costs of loosing customers because their RV sat in the shop for 2 months instead of 2 weeks?

Yes you have a good point