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Old 10-30-2020, 11:32 AM   #21
mmiille
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Here's the sticker on the back.
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Old 10-30-2020, 05:01 PM   #22
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Originally Posted by mmiille View Post
Looks like this.
Yes mine is just like that and no it doesn't work for the fireplace either.
Here is the remote that does work for the fireplace.
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Old 10-30-2020, 06:07 PM   #23
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Thanks! Does the remote have a model number or any writing on it?
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Old 10-30-2020, 06:15 PM   #24
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Thanks! Does the remote have a model number or any writing on it?
This is all.. tomorrow I'll get the manual out and see if I can find anything
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Old 10-31-2020, 02:13 AM   #25
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That all looks the same as mine and the fireplace is a Greystone. I am sure it is just a name on the front but the remote matches also.
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Old 10-31-2020, 07:06 AM   #26
mmiille
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That all looks the same as mine and the fireplace is a Greystone. I am sure it is just a name on the front but the remote matches also.
Does yours have a model number and website so I can order a remote?
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Old 10-31-2020, 11:36 AM   #27
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Covenant Fireplace

Mine is in storage so I do not have access to it. E-trailer has a 36 inch grey stone that looks like it. Not sure if they can help you get a manual or remote
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Old 10-31-2020, 02:33 PM   #28
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Got my trailer back to the house today and looked quickly at the fireplace before I had to leave town. Our remote for the TV/fireplace looks just like the big one the OP shows. Didn't spend enough time to figure the sequence but the TV/fireplace button turns on both in conjunction with the power button if you depress them in the proper order I guess. I was gathering it up to take to the dealership because I replaced the Furrion TV and didn't realize the remote operated the fireplace as well. Oh well, doesn't matter, I'm going to take it to them because I have a separate remote for the fireplace! It looks like the one Javi has.
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Old 11-01-2020, 06:17 AM   #29
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If you turn on the fireplace and then press and hold the power button for up to 10 sec it should say (on mine) c2 in the display. Now you can set your universal remote to work with the fireplace. You have to read up on the universal remote your using to see how to set it up for recieving the signal from the fire place. This is how the one in our camper is and the one in our house also. Gonna take some figuring out but it should work. Im thinking thats why some peoples remotes work the fp and some dont the remote just needs to be taught.
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Old 11-01-2020, 08:26 AM   #30
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https://hzflametec.m.sell.ecer.com/p...-w914-18f.html

I found this searching the model number of the top sticker. Check out the link scroll down and they have contact info
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Old 11-05-2020, 09:38 AM   #31
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Originally Posted by mmiille View Post
We have a new 2020 Alpine 5th wheel. It has a built in 40'' black fireplace. It says Covenant on the back. Model WD914-40C. There is no manual or remote. I'm looking for a manual and a remote but can't seem to locate anything on line. Does anyone else have one of these?
I have a 2021 Alpine , Next time i go to The RV i will see if i have any numbers on the Remote. Don't remember a Manual but I'll Look
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Old 11-05-2020, 11:11 AM   #32
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call keystone

Call Keystone with your VIN. They can help. They were very helpful to us with missing manuals and actual product details. Not sure about the remote.
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Old 11-05-2020, 11:47 AM   #33
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When you press the TV button on that remote then the very bottom row of buttons work on the Furrion Fireplace. It works on mine.
That’s the way mine works too. First push the TV button then the bottom row of buttons will operate your fireplace.
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