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Old 09-17-2015, 10:58 AM   #1
orvlin
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Unhappy 2014 cougar 327 slideouts don't work

Got a 2014 Cougar 327 the slideouts, awning, landing gear, quit working. If you use the remote they will work. Everything on the control panel works but the above mentioned. Is there some kind of breaker. I have not found one. Any help would be greatly appreaciated
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Old 09-17-2015, 11:08 AM   #2
JRTJH
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There are a couple of possibilities. Here's some forum threads that will probably get your equipment working again.

http://www.keystonerv.org/forums/sho...ghlight=remote

http://www.keystonerv.org/forums/sho...ghlight=remote

http://www.keystonerv.org/forums/sho...ghlight=remote

I think your problem is likely the relay on the remote control box. If so, then the last link provided is your problem and answer.

Good Luck and keep us posted on your findings.
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Old 09-17-2015, 02:23 PM   #3
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Quote:
Originally Posted by orvlin View Post
Got a 2014 Cougar 327 the slideouts, awning, landing gear, quit working. If you use the remote they will work. Everything on the control panel works but the above mentioned. Is there some kind of breaker. I have not found one. Any help would be greatly appreaciated
You will need to have the control panel replaced. I just picked up my 327RES from Camping World today. With a new control panel. If you are out of warranty expect to pay around $1,000. Keystone is well aware of this problem and does nothing about it. Some have found temporary fixes, none of these worked for me. Luckily I had the Good Sam extended warranty so no cost to me to replace. I truly feel for the folks that are out of warranty with a new camper that have to pay for a problem that should have been recalled and replaced for free. If you do an internet search you will see this problem is very frequent. Good luck!
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Old 09-17-2015, 05:18 PM   #4
dcg9381
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Who makes the panel?
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Old 09-17-2015, 06:32 PM   #5
rmcspeterson
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we have had the same problem repeatedly on our 2013 Cougar 331MKS. Because we have been dealing with this from the time we bought our rig new, we are still getting warranty service (free). We called Keystone directly and complained several times. I suppose the fact that it caught fire once got their attention. I believe that the panel and other components are made by Lippert.
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Old 09-18-2015, 08:57 AM   #6
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If it is the panel, not saying it is because I don't know. I have seen many people fry these things by running more than one slide out at a time by pushing and holding several buttons. That is drawing way too many amps and the board can not handle that. Not saying the OP did that but I have seen many do. It does seem odd that the remote will still work but the inside buttons don't? I think the buttons inside simply control the board directly. I would open the wall panel and look for a loose wire in there, possible one came loose that feeds power to the slide room switches?
Went back and re-read the post, landing gear is a clue as there is no switch for that inside. Bet it's a breaker (by the battery) that has been tripped, they do not reset themselves.
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Old 09-21-2015, 10:13 AM   #7
orvlin
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Cougar slideout

Took it to my dealer this morning (Pontiac Rv in IL) was there 45 minutes put in new board and was on my way. Thats great dealer service.
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Old 09-21-2015, 12:21 PM   #8
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Took it to my dealer this morning (Pontiac Rv in IL) was there 45 minutes put in new board and was on my way. Thats great dealer service.
That's Good News (and great service) by "put in a new board" do you mean the control panel on the inside wall or the remote control panel located in the front storage compartment? Any further description will help other members should they run into the same problem.

Again, thanks for sharing the great news about Pontiac RV.
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Old 09-22-2015, 06:20 PM   #9
orvlin
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Cougar slideout

It was the remote board in the front compartment. Also there is only one fuse in the front compartment,and there are no fuses behind the wall board inside the trailer. Thanks for everyone help..
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