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Old 02-23-2017, 06:13 PM   #1
Clyde
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Just completed our first trip in our Keystone Impact 311. It's everything we hoped for. We did have some issues since it was new but Tampa RV sir someone to the campsite and fixed them. Highly recommend them because they are customer oriented and responsive


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Old 02-23-2017, 07:02 PM   #2
busterbrown
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Impressive customer service. Wish we had dealers like that around the Detroit area. Recently, I planned on addressing an outstanding A/C recall on my unit until i got wind of greater than a month turn around by several Keystone's dealers (including the dealer I purchased it from 10 months ago). I'm already prepared to manage the repair myself. I guess I have to spend 3 times as much on a TH come next RV purchase to get personalized service.
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Old 02-23-2017, 07:23 PM   #3
PARAPTOR
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Another good story of having a good relationship with the dealer, your first line of defence. Selecting a local dealer offering a fair price seems always to trump the cheapest deal in the long run.

As far as dealer service waiting times, I think this is something that is going to get worse before better. There are more people realizing camping is Fun. I think it is fairly common it hear individual sales at 100 or more units a month.

By the way Welcome to the Forum From Western PA

Be Safe and Happy Camping
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Old 02-23-2017, 07:28 PM   #4
66joej
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Nice to have a dealer like that. Our nearest RV dealer is 90 miles away. You are a stranger every time you contact them.
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Old 02-24-2017, 08:07 AM   #5
DAN d
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welcome happy rving
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Old 02-24-2017, 08:26 AM   #6
cardinal96ss
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Welcome to the forum from NE.
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Old 02-24-2017, 08:51 AM   #7
msp2jxr
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Enjoy the Impact 311. The DW and I really like ours.
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Old 02-24-2017, 08:57 AM   #8
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Hey from north central Florida. Welcome
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Old 02-24-2017, 06:44 PM   #9
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Welcome to the fourm
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Old 02-27-2017, 04:03 PM   #10
Tbos
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Welcome to the forum from Southern MD. Enjoy your new rig.


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Old 02-27-2017, 05:26 PM   #11
ctbruce
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Welcome to the forum from Kansas City, MO! Love our Impact 312. Enjoy yours!

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Kansas City, MO
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