We purchased a 2014 Cougar X-Lite 21RBS in November 2013 from Pete's RV in South Burlington, VT. At the time we had a 2012 Rockwood Mini-Lite 2109S. The sales process (Joe V) was very non-pressured and a good experience. Since they had an abundance of used TTs, they would not take a trade in. Since I did not have enough room at home for 2 TTs, they kept the Cougar on their lot over the winter.
I sold the Rockwood in February 2014 for a decent, fair price.
We picked up the Cougar yesterday and that was a very positive experience also. The only additional items I had installed on the TT were a power tongue jack, slide topper and vent covers. They were all installed when we arrived and they were in the process of washing the TT.
The PDI went well. They had already run water thru everything to check for leaks and the unit was plugged into shore power. There were two individuals that took us thru everything and answered all questions. Like most dealerships, they try to sell you items as you go thru the TT but since this was not my first, I already had many items. I just bought what I was already planning to.
Another thing when they took my TV to install my WDH, they covered the steering wheel and drivers seat with plastic to keep it clean.
Overall, a positive experience at Pete's RV in Vermont.
Pete's RV, Vermont
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