Maiden Voyage 2017 Cougar 21RBSWWE
Howdy All!
We picked our TT about three weeks ago. During the delivery walk through, we were very unhappy with the employee, she could have been a politician.... Anyway, during the walk through several deficiencies were pointed out to us by the dealership and we were told the parts were on order. We found several more all noted.
We had a small trip planned for four days, with power and water. We had several weeks until that trip. The dealership never contacted us, so we contacted them to get an update. Basically, they wanted us to bring the TT in so they could see the deficiencies.... AGAIN! Which bugged me as these were already noted.
Anyway, within one day of setting up, we noticed a leak near the black pipe. I held a paper towel under the drip and checked it out, definitely clean water. I would like to note, we had a water pressure regulator properly connected. So, I photographed the leak and all the "new deficiencies" we found during the trip.
Other than the issues with the dealership, we enjoyed this TT, it meets our needs perfectly. I certainly expected to have issues to work out. But I expected more service from the dealership. They tell me we might get our TT in after a five day dry camping trip. So I have ordered a jerry can to tote water when we run out.
Bottom line, I would buy this rig again. Now, for some modifications.
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2016 Chevy Silverado 2500HD LTZ
2017 Keystone Cougar 21RBSWE
2014 Harley Street Glide
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