Followup from my post above,
This past Saturday we took delivery of our Passport 217exp and the service was great. They took the time during the PDI to show me everything, and allow me the time to go thru the items I wanted to check, including the roof using my ladder. They explained the use of the weight distribution hitch and when I drove across the street and noticed it wasn't sitting level (as it seemed at the setup service area) they took the time to show me how to adjust it and made those adjustments before I got on the road. Camper towed fine going home and we are very happy with IVCC.
Salesman was Jim
Service Desk was Wayne
and unfortunately, I think it was Mike who set us up, but can't be sure. Everyone was very polite and helpful.
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Robert
2004 Silverado 1500 Crew Cab 4x4
2016 Passport 217exp
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