First experience with CornerStone
On our trip to Mt. Rushmore S.D. with our year old Montana 3750FL the black tank valve handle pulled but the valve did not open and the handle would not go back in. To make a long story short, a Mobil Repair guy removed the Valve and reconnected the cable and cleaned the Valve. Everything has worked fine since.
I turned his bill into our Extended Warranty expecting reimbursement for the $200+ effort. Today, I received a call from CornerStone stating that since the part was not defective or replaced, they have denied the claim.
I explained that what they are saying does not make sense. Since the Valve did not function correctly, their definition was that it was not defective. Additional, the Mobil Repair guy saved them the cost of a new Valve by repairing the original one. They still refused to accept the claim.
To this, I say "Always make sure parts are replaced even if not needed"!
Owners of CornerStone Extended Warranty beware....
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