Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Keystone RV Forums > Keystone Tech Forums > Technical Corner
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 04-14-2017, 08:51 AM   #21
PbMax1972
Member
 
Join Date: Apr 2017
Location: Palisade
Posts: 36
Quote:
Originally Posted by PARAPTOR View Post
Correct but will not charge batteries


Lights don't work with battery switch in off position.


Sent from my iPad using Tapatalk
__________________
2011 Silverado 3500HD 4x4 DRW, crew cab, 8' box
2016 Cougar 341 RKI, 38', 3 slides
B&W Companion hitch
PbMax1972 is offline   Reply With Quote
Old 04-14-2017, 08:54 AM   #22
PARAPTOR
Site Team | Emeritus
 
PARAPTOR's Avatar
 
Join Date: Jan 2014
Location: Western PA
Posts: 2,732
Quote:
Originally Posted by PbMax1972 View Post
I turned battery disconnect switch to off. Tried light in storage pass-thru and light on front of trailer next to front compartment and neither came on. They both came on when I turned battery switch back to on. I'm thinking it's something with the converter but not sure where it is at. From other posts I think it's behind the breaker/fuse panel.


Sent from my iPad using Tapatalk
Battery disconnect to off, ie batteries no longer connected to your power distribution panel so for say lights inside your rig to work power has to come from your converter. Make sure 110V ac breaker labeled converter is on
__________________
2013 RAPTOR 300MP w/Rear Patio Deck NO Folding Side Ladder
2013 Silverado 3500HD LTZ CC LB 4X4 DRW
Duramax 6.6L Turbo Diesel; Allison Trans
Reese 20K; Carlisle Radial Trail RH/HD; TPMS (12 Tires)

Veteran


PSU (GO LIONS)
PARAPTOR is offline   Reply With Quote
Old 04-14-2017, 08:57 AM   #23
PbMax1972
Member
 
Join Date: Apr 2017
Location: Palisade
Posts: 36
Quote:
Originally Posted by PARAPTOR View Post
Battery disconnect to off, ie batteries no longer connected to your power distribution panel so for say lights inside your rig to work power has to come from your converter. Make sure 110V ac breaker labeled converter is on


I checked the breaker the other day with a multi-meter and there is power 118 VAC on the load side of the breaker. I worked for a electrical power company for 42 years before I retired, we just didn't do anything on the DC side.


Sent from my iPad using Tapatalk
__________________
2011 Silverado 3500HD 4x4 DRW, crew cab, 8' box
2016 Cougar 341 RKI, 38', 3 slides
B&W Companion hitch
PbMax1972 is offline   Reply With Quote
Old 04-14-2017, 09:07 AM   #24
PARAPTOR
Site Team | Emeritus
 
PARAPTOR's Avatar
 
Join Date: Jan 2014
Location: Western PA
Posts: 2,732
Quote:
Originally Posted by PbMax1972 View Post
I checked the breaker the other day with a multi-meter and there is power 118 VAC on the load side of the breaker. I worked for a electrical power company for 42 years before I retired, we just didn't do anything on the DC side.


Sent from my iPad using Tapatalk
From what you have told me sounds like that converter powered up is no outputting 12 volts either to the rig or your batteries. Bad converter?? with batteries disconnected I would expect you would hear the fan come on the converter when it powers the power distribution panel. Unless someone else has a suggestion you may have to go in the basement to look at it. If it is bad you are going to have to go back there anyhow
__________________
2013 RAPTOR 300MP w/Rear Patio Deck NO Folding Side Ladder
2013 Silverado 3500HD LTZ CC LB 4X4 DRW
Duramax 6.6L Turbo Diesel; Allison Trans
Reese 20K; Carlisle Radial Trail RH/HD; TPMS (12 Tires)

Veteran


PSU (GO LIONS)
PARAPTOR is offline   Reply With Quote
Old 04-14-2017, 09:10 AM   #25
PbMax1972
Member
 
Join Date: Apr 2017
Location: Palisade
Posts: 36
Quote:
Originally Posted by PARAPTOR View Post
From what you have told me sounds like that converter powered up is no outputting 12 volts either to the rig or your batteries. Bad converter?? with batteries disconnected I would expect you would hear the fan come on the converter when it powers the power distribution panel. Unless someone else has a suggestion you may have to go in the basement to look at it. If it is bad you are going to have to go back there anyhow


I had the basement open from the back of the storage compartment to get to the water heater and water pump when I winterized the water system. Converter is not there. From other posts I wonder if it's behind the distribution panel under the refrigerator. I haven't pulled that yet to try to find it.


Sent from my iPad using Tapatalk
__________________
2011 Silverado 3500HD 4x4 DRW, crew cab, 8' box
2016 Cougar 341 RKI, 38', 3 slides
B&W Companion hitch
PbMax1972 is offline   Reply With Quote
Old 04-14-2017, 09:11 AM   #26
PbMax1972
Member
 
Join Date: Apr 2017
Location: Palisade
Posts: 36
Quote:
Originally Posted by PbMax1972 View Post
I had the basement open from the back of the storage compartment to get to the water heater and water pump when I winterized the water system. Converter is not there. From other posts I wonder if it's behind the distribution panel under the refrigerator. I haven't pulled that yet to try to find it.


Sent from my iPad using Tapatalk


My unit has a polar package and the underbelly is enclosed and heated.


Sent from my iPad using Tapatalk
__________________
2011 Silverado 3500HD 4x4 DRW, crew cab, 8' box
2016 Cougar 341 RKI, 38', 3 slides
B&W Companion hitch
PbMax1972 is offline   Reply With Quote
Old 04-14-2017, 09:16 AM   #27
Javi
Senior Member
 
Join Date: Aug 2012
Location: Waco, Tx
Posts: 5,456
Quote:
Originally Posted by PbMax1972 View Post
My unit has a polar package and the underbelly is enclosed and heated.


Sent from my iPad using Tapatalk
If that is a 30amp trailer, it is very possible that the converter is part of the power panel...
__________________
2015 Ford F350 DRW 6.7 Diesel XL
2020 Avalanche 313 RS
Javi is offline   Reply With Quote
Old 04-14-2017, 09:19 AM   #28
PbMax1972
Member
 
Join Date: Apr 2017
Location: Palisade
Posts: 36
Quote:
Originally Posted by Javi View Post
If that is a 30amp trailer, it is very possible that the converter is part of the power panel...


It's a 50 amp and I have the manual for the converter and the power panel. The converter is a WFCO ULTRA III Deckmount. WF-9800 series. I just haven't found it...yet.. I think after lunch here I am going to go power everything down and take a look behind the distribution panel. I hope there is slack enough in the wiring I can lay it down or pull it out some and check.


Sent from my iPad using Tapatalk
__________________
2011 Silverado 3500HD 4x4 DRW, crew cab, 8' box
2016 Cougar 341 RKI, 38', 3 slides
B&W Companion hitch
PbMax1972 is offline   Reply With Quote
Old 04-14-2017, 09:36 AM   #29
PARAPTOR
Site Team | Emeritus
 
PARAPTOR's Avatar
 
Join Date: Jan 2014
Location: Western PA
Posts: 2,732
Mine is a 100 Amp Converter, pretty large in size and located in basement about 4-5 feet away from power distribution panel on street side. Hard to miss and at least mine too big to be part of the power distribution panel. These converters actually plug into a 11o VAC outlet on the power distribution panel
__________________
2013 RAPTOR 300MP w/Rear Patio Deck NO Folding Side Ladder
2013 Silverado 3500HD LTZ CC LB 4X4 DRW
Duramax 6.6L Turbo Diesel; Allison Trans
Reese 20K; Carlisle Radial Trail RH/HD; TPMS (12 Tires)

Veteran


PSU (GO LIONS)
PARAPTOR is offline   Reply With Quote
Old 04-14-2017, 09:38 AM   #30
PbMax1972
Member
 
Join Date: Apr 2017
Location: Palisade
Posts: 36
Quote:
Originally Posted by PARAPTOR View Post
Mine is a 100 Amp Converter, pretty large in size and located in basement about 4-5 feet away from power distribution panel on street side. Hard to miss and at least mine too big to be part of the power distribution panel. These converters actually plug into a 11o VAC outlet on the power distribution panel


Then I'm betting I'm going to have to pull the panel and check behind it. Make it's there or not.


Sent from my iPad using Tapatalk
__________________
2011 Silverado 3500HD 4x4 DRW, crew cab, 8' box
2016 Cougar 341 RKI, 38', 3 slides
B&W Companion hitch
PbMax1972 is offline   Reply With Quote
Old 04-14-2017, 10:14 AM   #31
Javi
Senior Member
 
Join Date: Aug 2012
Location: Waco, Tx
Posts: 5,456
Quote:
Originally Posted by PbMax1972 View Post
Then I'm betting I'm going to have to pull the panel and check behind it. Make it's there or not.


Sent from my iPad using Tapatalk
Mine is about 6" x 5" x 10" and behind the power distribution center in the basement... I'll bet it is behind yours under the fridge..

Before you get to far into it... check the 40amp 12V fuses to see if they're blown...
__________________
2015 Ford F350 DRW 6.7 Diesel XL
2020 Avalanche 313 RS
Javi is offline   Reply With Quote
Old 04-14-2017, 10:17 AM   #32
PbMax1972
Member
 
Join Date: Apr 2017
Location: Palisade
Posts: 36
Quote:
Originally Posted by Javi View Post
Mine is about 6" x 5" x 10" and behind the power distribution center in the basement... I'll bet it is behind yours under the fridge..

Before you get to far into it... check the 40amp 12V fuses to see if they're blown...


The camper is less than a year old and the converter is covered under the warranty. I did find it under the fridge behind the distribution panel, under a mass of wires. I think I will let the dealer deal with it. I don't have one to replace it with anyway .


Sent from my iPad using Tapatalk
__________________
2011 Silverado 3500HD 4x4 DRW, crew cab, 8' box
2016 Cougar 341 RKI, 38', 3 slides
B&W Companion hitch
PbMax1972 is offline   Reply With Quote
Old 04-14-2017, 10:37 AM   #33
Javi
Senior Member
 
Join Date: Aug 2012
Location: Waco, Tx
Posts: 5,456
Quote:
Originally Posted by PbMax1972 View Post
The camper is less than a year old and the converter is covered under the warranty. I did find it under the fridge behind the distribution panel, under a mass of wires. I think I will let the dealer deal with it. I don't have one to replace it with anyway .


Sent from my iPad using Tapatalk
As a suggestion, while they're in there have them install an EMS system to protect your electrical... that's the best place to install one...
__________________
2015 Ford F350 DRW 6.7 Diesel XL
2020 Avalanche 313 RS
Javi is offline   Reply With Quote
Old 04-14-2017, 10:40 AM   #34
PbMax1972
Member
 
Join Date: Apr 2017
Location: Palisade
Posts: 36
Quote:
Originally Posted by Javi View Post
As a suggestion, while they're in there have them install an EMS system to protect your electrical... that's the best place to install one...


That's a good idea. I have both 30 and 50 amp plug ones, the 30 from when we had a travel trailer but not going to say they are top of the line.. more mid range.


Sent from my iPad using Tapatalk
__________________
2011 Silverado 3500HD 4x4 DRW, crew cab, 8' box
2016 Cougar 341 RKI, 38', 3 slides
B&W Companion hitch
PbMax1972 is offline   Reply With Quote
Old 04-15-2017, 11:15 AM   #35
PbMax1972
Member
 
Join Date: Apr 2017
Location: Palisade
Posts: 36
Quote:
Originally Posted by PbMax1972 View Post
That's a good idea. I have both 30 and 50 amp plug ones, the 30 from when we had a travel trailer but not going to say they are top of the line.. more mid range.


Sent from my iPad using Tapatalk


Thanks for the help and suggestions. Update is: my plan for today was to shut everything down, pull the power distribution panel again and check the fuses. Step one was to turn the battery disconnect to the off position. Step two was to check the battery lights from the control panel. Confusion as it showed there was VDC present. So deduced either a bad battery disconnect or converter started working. Turned the main LED lights on and they did come on. Went to distribution panel and turned off main 50A breakers. Lights went off. Turned breakers back on, lights came back and now I hear fan hum from converter. Went out and closed battery disconnect, opened main breakers and lights stayed on. Might be a loose connection somewhere by the panel but at least know converter isn't toast.


Sent from my iPad using Tapatalk
__________________
2011 Silverado 3500HD 4x4 DRW, crew cab, 8' box
2016 Cougar 341 RKI, 38', 3 slides
B&W Companion hitch
PbMax1972 is offline   Reply With Quote
Old 04-15-2017, 11:39 AM   #36
BuxCamper
Senior Member
 
BuxCamper's Avatar
 
Join Date: Mar 2017
Location: Bucks County, PA
Posts: 281
Or the main breaker was tripped. I find the indication of a tripped breaker to be very subtle, moving just a little out of the engaged position.
__________________
-- Mark

I used a multi-billion dollar government satellite navigation system to look for a rubber chicken in a tree!

2017 Bullet 248RKS towed by a 2011 Chevrolet Silverado 5.3L V8 W/ AFM
BuxCamper is offline   Reply With Quote
Old 04-15-2017, 12:49 PM   #37
EVMIII
Senior Member
 
Join Date: May 2014
Location: Biloxi, MS
Posts: 133
I have the same camper (2014 Alpine 3010 RE) and had basically the same problem. All 110v applications were working as advertised, no 12v. Problem was the converter and it was replaced under warranty. I watched the guy do the job and could have done it myself if required. As previously mentioned, the converter is located directly behind your fuse panel, but access is through the storage area. He loosened fuse panel so he could reach through and unplug/replug the battery charger. Once unplugged, he removed wires and unit from inside storage panel. He spent more time trying to replug charger in (basically blind). Good luck. FYI, I'm fighting my refrig now, 3rd time it's been back in for this. Overall, really like the camper. Good luck, safe travels.
__________________
2014 Alpine 3010 RE.
2007 Chevy 3500DRW, CREW CAB
EVMIII is offline   Reply With Quote
Old 04-15-2017, 04:27 PM   #38
PbMax1972
Member
 
Join Date: Apr 2017
Location: Palisade
Posts: 36
Quote:
Originally Posted by EVMIII View Post
I have the same camper (2014 Alpine 3010 RE) and had basically the same problem. All 110v applications were working as advertised, no 12v. Problem was the converter and it was replaced under warranty. I watched the guy do the job and could have done it myself if required. As previously mentioned, the converter is located directly behind your fuse panel, but access is through the storage area. He loosened fuse panel so he could reach through and unplug/replug the battery charger. Once unplugged, he removed wires and unit from inside storage panel. He spent more time trying to replug charger in (basically blind). Good luck. FYI, I'm fighting my refrig now, 3rd time it's been back in for this. Overall, really like the camper. Good luck, safe travels.


Mine is under the fridge behind the fuse panel. No access to it other than thru distribution panel unless a person wants to remove all the shelves and a wall in the pantry that are stapled in.. its a rear kitchen with the fridge on the back wall and pantries on either side. Working now so I will keep an eye on it.


Sent from my iPad using Tapatalk
__________________
2011 Silverado 3500HD 4x4 DRW, crew cab, 8' box
2016 Cougar 341 RKI, 38', 3 slides
B&W Companion hitch
PbMax1972 is offline   Reply With Quote
Old 04-15-2017, 07:17 PM   #39
sourdough
Site Team
 
Join Date: Feb 2014
Location: W. Texas
Posts: 17,601
This conversation just reminds me; on the PDI one should keep the location of maintenance items in mind. I always look for the water pump location, converter etc. so you know you don't have to tear the trailer up to get to it. Just a thought......
sourdough is offline   Reply With Quote
Old 04-18-2017, 05:36 AM   #40
ChuckS
Senior Member
 
ChuckS's Avatar
 
Join Date: Mar 2014
Location: Mountain Home, Idaho
Posts: 2,977
What sort of troubles are you having with your fridge? As you may remember I have same year and model Alpine as you....running stock 4 door LP/elect fridge
ChuckS is online now   Reply With Quote
Reply

Tags
battery, power

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RV® is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 05:22 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.